Passenger Service Agent at Menzies Aviation (USA) Inc in Orlando, Florida

Job Description:

As a member of our passenger services team, you will be assisting passengers and their property to arrive safely at their destinations.

• You will be responsible for assisting our passengers at ticket counters to ensure they are properly checked in as well as their luggage.


• You will also assist in the gate area where passengers’ documents need to be verified prior to boarding their aircraft.


• Other responsibilities in the gate area include making announcements, checking baggage, and assigning seats.

Requirements:

• Must have a valid driver’s license


• Must be at least 18 years old


• Must be authorized to work in the U.S.


• Possess excellent communication skills (both verbal and written)


• Ability to consistently lift up to 70 pounds required


• Flexible to work varied shifts, weekends, holidays required


• Able to participate in paid training required


• Able to learn and operate a computerized reservation system


• Able to adapt to performing work according to set procedures


• Able to anticipate the needs of others in a fast-paced environment