IT Solutions Delivery Manager at Credit Human Federal Credit Union in San Antonio, Texas

Job Description:

We are seeking a IT Solutions Delivery Manager for the Solutions Delivery Department.

The primary responsibility of the Solutions Delivery Manager is to build and sustain a team that possesses all of the technical competencies to develop and maintain technology infrastructure to support the networking, server, telecom, storage, and application configuration/connectivity needs of Credit Human’s business units.

This manager bridges business functions and technical competencies to include:  translating operational system requirements into systems strategies, technology architecture, and designing new technology processes/systems/methods, and developing/contributing to implementation plans for new and upgraded infrastructure in support of a high-availability data center environment. This role is integral in planning and executing a series of projects, the general review of current practices/systems/methods, breaking the emergent strategy into actionable pieces, and planning for new technological advancements. 

If you have experience designing and implementing technology processes, policies, procedures and controls, you should apply right away!

Highlights:

• Developing, managing, and continually updating analysis for technology trends


• Ensuring quality and consistency throughout the Technology Division solutions architectural design


• Develop cross-training and cross-skill processes that ensure that the unit’s capability for technical initiatives is never single-threaded

Experience:

    Required

• 5 or more years of Information Technology experience


• 5 or more years managing complex Information Technology projects


• 5 or more years in managing a team of technology professionals


• Experience in systems integration and system design work


• Experience managing Technology vendor relationships


• Experience designing and implementing Technology processes; policies; procedures and controls


• High level of expertise in written and oral communications


• Extensive resource management experience


• Proven experience and track record of driving complex, technology-driven initiatives that cross business lines, functions and geographies

    Preferred

• Experience in designing and implementing banking systems preferred;


• Experience in the financial industry preferred;

Education:

    Required

• Bachelor’s degree in Computer Systems, Information Systems, or related field of study

Skills & Knowledge:

    Required

• Extensive knowledge of IT Systems Architecture, Networking, Server Management, Systems Integration Design, and Technical Process Design


• Extensive knowledge of translating business problems into technical solutions


• Extensive knowledge of technical project planning and resource management methodologies


• Ability to effectively communicate technical knowledge/processes to other professionals, regulators and credit union staff


• Strong written, verbal, and interpersonal communication skills


• Strong technical presentation skills


• Strong analytical and organizational skills with attention-to-detail


• Ability to prioritize and manage a portfolio of projects, initiatives and activities


• Results-oriented with a strong focus on the customers (internal & external)


• Infrastructure equipment configuration knowledge essential


• Ability to rapidly resolve systems issues and recognize when escalation is necessary


• Ability to create executive-level project proposals and presentations

Schedule: Monday-Friday, 8:30am-5:30pm 

Level of Work: 3B

Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.

To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.

Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history check on convictions and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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