Teller - Whittier at Banc of California in Whittier, California

Job Description:

Banc of California, Inc. (NYSE: BANC) is
a bank holding company with approximately $8 billion in assets and one
wholly-owned banking subsidiary, Banc of California, N.A. (the “Bank”). With
our 600+ dedicated professionals, we provide customized and innovative banking
and lending solutions to businesses, entrepreneurs and individuals throughout
California. We proudly partner with community organizations that provide
financial literacy, job training, small business support, and affordable
housing to help improve the communities where we live and work. With a
commitment to service and building enduring relationships, we provide a higher
standard of banking.

 
JOB SUMMARY:
 

Responsible for acting as the customers first point of
contact with the bank by providing retail banking products and services in
addition to performing a variety of tasks associated with customer requests and
verifying the completeness of retail banking transactions. Performs all duties
in accordance with the company’s policies and procedures, all U.S. state and
federal laws and regulations, wherein the company operates.

ESSENTIAL DUTIES AND
RESPONSIBILITIES:

1. Assists customer inquiries and requests
   regarding current accounts.


2. Responsible for the overall branch
   customer experience assisting clients by making deposits and withdrawals,
   cashing checks, performing transfers, issuing bank checks, performing cash
   advances, processing loan advances and loan payments, cashing savings bonds and
   any other customer transaction as needed.


3. Processes all types of new account
   transactions; cross-sells the Bank’s products and services; strives to meet or
   exceed branch goals.


4. Responsible for responding to customer
   inquiries, resolving issues, and recognizing cross sales opportunities. Educate
   customers on alternative channels that provide
   service.


5. Performs daily check scanning, vault
   settlement, ATM settlement, night drop deposits, and assists with opening/closing branch procedures as necessary.


6. Multitask among multifaceted job roles to address all service or transaction needs,
   including cash transactions and opening basic accounts.
   


7. Researches and resolves cash
   differences.


8. Coordinates with Branch Manager
   regarding responses for independent third party and regulatory audits of the
   department; ensures deficiencies identified from such audits are corrected.


9. Maintains a comprehensive knowledge of
   all Bank products and services.


10. Treats people with respect; keeps
    commitments; inspires the trust of others; works ethically and with integrity;
    upholds organizational values; accepts responsibility for own actions.


11. Follows
    policies and procedures; completes tasks correctly and on time; supports the company’s goals and values.


12. Demonstrates knowledge of and adherence
    to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes
    working environment free of harassment of any type; builds a diverse workforce and supports
    affirmative action.


13. Performs the position safely, without
    endangering the health or safety to themselves or others and will be expected
    to report potentially unsafe conditions. The employee shall comply with
    occupational safety and health standards and all rules, regulations and orders
    issued pursuant to the OSHA Act of 1970, which are applicable to one’s own
    actions and conduct.


14. Performs other duties and projects as
    assigned.

Banc of California is an equal opportunity employer
committed to creating a diverse workforce. All qualified applicants will
receive consideration for employment without regard to age (40 and over),
ancestry, color, religious creed (including religious dress and grooming
practices), denial of Family and Medical Care Leave, disability (mental and
physical) including HIV and AIDS, marital status, medical condition (cancer and
genetic characteristics), genetic information, military and veteran status,
national origin (including language use restrictions), race, sex (which
includes pregnancy, childbirth, breastfeeding and medical conditions related to
pregnancy, childbirth or breastfeeding), gender, gender identity, gender
expression, and sexual orientation.

ESSENTIAL KNOWLEDGE,
SKILLS, AND ABILITIES:

• Intermediate math skills; calculate
  interest and percentages; balance accounts; add, subtract, multiply
  and divide in all units of
  measure, using whole numbers, common fractions and decimals; locate routine
  mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.


• Excellent knowledge of bank deposits, lending
  products, credit products,
  and services to open accounts.


• Relationship building, collaboration and teamwork.


• Intermediate experience, knowledge and training in all operational activities and terminology.


• Exceptional oral, written and
  interpersonal communication skills.


• Must exhibit a very professional and
  helpful attitude along with the ability to interact positively with customers
  and co-workers.


• Demonstrate ability to identify customer
  needs and implement an effective solution in a rapidly changing environment.


• Ability to work accurately with close
  attention to detail.


• Ability to maintain confidentiality of
  sensitive information.


• Ability to remain flexible in order to
  adapt to changes in the work environment.


• Ability to work with general supervision while performing
  duties.


• Ability to communicate with individuals
  utilizing a telephone; requires ability to hear and speak effectively on the telephone.

EDUCATION, EXPERIENCE
AND/OR LICENSES:

• High
  School Diploma or equivalent required. Work related experience should consist of an in-depth
  background in Bank Secrecy
  Act compliance and general banking skills.


• Bachelor’s degree preferred.


• 3+ years of retail banking experience in
  a financial services industry.