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Tesla Advisor (Part Time) - San Juan, PR at Tesla Motors, Inc. in San Juan, Puerto Rico

Posted in Other 30+ days ago.





Job Description:

Tesla Advisor - Store

The
Role

The Tesla Advisor consistently
delivers on an incredible educational, immersive, and exciting experience to all
of our current and future customers as well as create a memorable experience
for our customers on delivery day. They constitute Tesla's front line and are
our brand ambassadors, supporting our mission to accelerate the world's
transition to sustainable energy.

As a Tesla Advisor, you will support
customers from the moment they walk into our showrooms to learn about Tesla
through to their delivery day experience. We've created one of the most
innovative vehicles ever made, and you will help deliver an equally innovative
buying and delivery experience.

To succeed at Tesla, you must be
energetic, highly organized, and hard working. You should have a passion for
sustainable energy and the ability to create exceptional client experiences.
While individual contributions will be recognized, teamwork is essential to
achieve the highest level of success. We will reward team players who help
others succeed and empower the team around them.

Responsibilities


  • Engage walk in guests promptly, personally and
    with the goal of opening the conversation and ensuring they feel welcome

  • Excite, engage and educate prospective
    customers and current owners through calls, emails or text and outbound events
    to educate them about Tesla's product offering and answering questions

  • Help Tesla maintain a healthy sales pipeline
    by collecting customer contact information and scheduling and copiloting Test
    Drives for individuals who exhibit purchase intent or potential

  • Actively contribute to the achievement of
    monthly sales and delivery targets by achieving and exceeding individual Sales
    and KPI targets

  • Effectively present and sell and support the
    delivery and installation the entire Tesla eco-system

  • Provide the highest level of customer service
    throughout the full sales and delivery cycle & installation process, as
    well as continued support throughout ownership

  • Prepare, stage, and charge customer vehicles
    in advance of their scheduled delivery appointment

  • Educate new owners by conducting a
    comprehensive vehicle orientation, tailored to the individual customer's needs
    and comfort level

  • Execute customer documents on delivery day

  • Demonstrate a mastery of all Tesla products
    and services. Keep up with EV industry trends and local incentives

  • Conduct direct deliveries from Delivery
    Centers to customer homes

  • Perform additional responsibilities as
    assigned to meet business needs

Requirements


  • At least 1+ year of sales experience with
    proven track record to meet or exceed goals

  • Positive, enthusiastic and passionate about
    the changes in the personal transportation industry

  • Ability to understand and convey business
    issues and technical concepts

  • Strong sense of team mentality and reliability

  • Great attention to detail with strong organization
    and communication skills

  • Ability to work evening hours, weekends and
    holidays in a retail environment

  • Ability to obtain appropriate state licensing,
    where applicable

  • Must be at least 18 years of age and maintain
    a valid driver's license and an acceptable and safe driving record

  • Must be able to successfully pass a
    pre-employment background check

  • Legal right to work in the United States