Practice Coordinator 1 at Partners Healthcare in Needham, Massachusetts

Job Description:

Description

 

Provides support to a high-volume Primary Care practice by
performing administrative functions.  Demonstrates and provides exemplary
customer service that is friendly, helpful, and reduces anxiety to all
patients, peers, physicians, and NWH departments.  Effectively uses various computer systems,
and is able to learn new programs as appropriate.  Answers multiple telephone lines: takes
calls, screens, relays messages, and/or provides information to caller.  Works within the electronic medical record
for scheduling patients and communicating with others within practice.  Processes requests for information/medical
records according to guidelines.  Updates
existing patient information with strict attention to detail and maintains
patient privacy.  Schedules appointments
within the department.  General practice
tasks as assigned by Practice Specialist and Practice Manager.

 

Qualifications

 

Experience

* Minimum two-years medical office experience

* Ability to type 60 words per minute

* Proficiency in word processing, data entry, and general PC based applications required

* Knowledge of medical terminology required

* Proficiency in communication - verbal and in written

* Demonstrated evidence of:

o effective communication skills

o ability to problem solve

o ability to get along with others

o ability to confront issues appropriately

o ability to handle confidential and potentially sensitive information

   

Primary Location

: MA-Needham-NWH Needham

Work Locations

: NWH Needham 1450 Highland Avenue  Needham 02492

Job

: Admin/Clerical/Cust Service

Organization

: Newton-Wellesley Hospital(NWH)

Schedule

: Full-timeStandard Hours: 40

Shift

: Day Job

Employee Status

: RegularRecruiting Department: NWH Primary Care

Job Posting

: Jan 15, 2021

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