Control Manager - Compliance Conduct and Operational Risk - Vice President at JPMorgan Chase Bank, N.A. in Tampa, Florida

Job Description:

The Risk Management and Compliance Control Management Group's primary function is to solidify an effective control framework, looking within and across the lines of business and corporate risk areas, to identify and remediate control issues with a sense of urgency regardless of the source. Within the function, teams are aligned to Functional and LOB Risk areas, Compliance, Conduct and Op Risk (CCOR), and a complimentary Regional structure. The Senior Associate role, will form part of the CCOR team supporting global compliance and operational risk processes, such as the risk assessment framework, monitoring & testing framework, and the reporting framework.

The candidate will work closely with the broader CCOR Control Management group, and work with other teams including, Risk, Technology and Audit. The role will be accountable to the Compliance, Conduct and Operational Risk management teams, and will report functionally to the Compliance, Conduct, and Operational Risk (CCOR) Control management team.

Primary Job Responsibilities

Issue Management:

• Work with CCOR Management team and CCOR controls teams to raise issues impacting CCOR from regulatory observations
• Act as the point person to coordinate the creation, agree AP descriptions with CCOR teams and agree appropriate evidence to close / perform 1st review (propose closure or reject - facilitating more senior review where required)
• Coordinate the closure evidence / compile evidence submission decks for CCOR related items
• Perform local deep-dives and reviews as needed on CCOR processes

Control Management programs

• Develop familiarity with Control Program tools and applications
• Facilitate the delivery of CM programs as needed (i.e., development of KPIs, KRIs, operational metrics, deep dives)
• Proactively review controls, evaluate controls and processes for metrics (i.e., KPIs, KRIs) and implement
• Work with stakeholders to raise awareness on Control Program scope and initiatives

Audit

• Work with CCOR teams for both internal and external audits
• Coordinate evidence submissions, escalate issues to regional/LOB/Op Risk/Compliance Control management teams

Stakeholder Management/Additional

• Act as the interface to the broader CM team for CCOR Globally, partnering predominantly with CCOR teams
• Represent CCOR teams, as needed, on CM orientated discussions within the respective area of responsibility
• Provide support as needed to the broader teams

Skillset/Experience Required

• Bachelor's degree, Masters/MBA a plus
• Significant experience in a controls role within the Financial Services Industry (ideally Risk, Compliance, Surveillance, Audit or other control function)
• Experience with, or knowledge of, implementing effective control environments especially in the Financial Services Industry
• Exceptional ability to communicate effectively (oral and written) with high degree of comfort communicating with management
• Outstanding ability to analyze problems with keen attention to detail; Inquisitive and proactive in identifying risks and solutions
• Demonstrable familiarity with regulatory requirements. Experience of communicating with regulators would be beneficial
• Strong project management skills; ability to gain consensus among staff and drive initiatives to completion effectively
• Strong analytical skills with ability to aggregate data, identify root causes and help drive Action Plans to closure
• Ability to multi-task, work well under pressure with commitment to deliver under tight deadlines; demonstrated ability to lead by influence and lead cross-functional teams

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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