Print/Image Center Associate at Centauri Health Solutions, Inc. in Cleveland, Ohio

Job Description:

Print/Image Center Associate
Cleveland, OH, USA Req #84

Friday, January 15, 2021

Centauri Health Solutions provides services to payors and providers in government sponsored healthcare programs, including Medicare Advantage and Medicaid. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate outreach, sophisticated analytics, and data-driven solutions. Our services directly address complex problems such as uncompensated care within health systems; appropriate, risk-adjusted revenue for specialized sub-populations; and quality of care measurement. Headquartered in Scottsdale, Ariz., Centauri Health Solutions employs 1,500 dedicated associates across the U.S. Centauri ranked No. 448 on Inc. Magazine's 2020 Inc. 500 list of the fastest-growing private companies in the U.S.

Role Overview:

Provides operations functions in one or all of the following areas: operates high volume printing equipment, performs associated printing tasks, operates high volume document scanning equipment, operate high volume mail processing equipment. Sorts, distributes and handles incoming and outgoing mail/, as well as preparing mailing for distribution to vendor for the application of necessary postage. This position reports directly to the Print/Imaging Center Leader. This role will work with a team in the center and will be cross trained on various equipment offering back up and support for each functional area.

Role Responsibilities:

• Runs high volume printing machines and performs finishing work


• Operate high volume scanners


• Operate image handling software


• Operate MS Office and Email systems


• Ensures Printers are working properly, stocked with paper and replaces toner as needed checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.


• Maintains records for management reports and inventories of supplies needed.


• Distributes mail to company personnel and/or designated drop-off points as required.


• Calculates and maintains some machine accounting data


• Performs duties related to the shipping and/or receiving of materials.


• Uses paper cutter, mail inserter, scanners and production printing equipment


• Uses all printing, folding/inserting & scanning equipment, calculator, postage meter and some PC.


• Maintains optimal machine performance by correcting simple machine problems (clearing jams, refilling toner, replacing machine oil, etc.) and having a working knowledge of machine codes to report, in the event of equipment failure.


• Other duties as assigned

Role Requirements:

• Basic knowledge of Microsoft Office products including proficiency with Excel


• Knowledge on operation of printers/scanners/folder & inserter


• Print/mail operations experience


• Understand customer service processing requirements


• Track/monitor/retrieve information on calls


• Basic mathematics


• Ability to apply new concepts quickly


• Good logical reasoning skills


• Strong interpersonal skills


• Requires high school diploma, GED and equivalent work experience


• Experience in shipping/receiving preferred or prior experience working in a print/imaging center

We believe strongly in providing employees a rewarding work environment in which to grow, excel and achieve personal as well as professional goals. We offer our employees competitive compensation and a comprehensive benefits package that includes generous paid time off, a matching 401(k) program, tuition reimbursement, annual salary reviews, a comprehensive health plan, the opportunity to participate in volunteer activities on company time, and development opportunities.
Other details

• Pay Type Hourly

• Cleveland, OH, USA