This is the big leagues. AT&T is a world leader in communications, business solutions and entertainment. As part of our Business Sales team, you'll work with small to large enterprises as well as government agencies to sell our full-scale business solutions.Our wireless division serves 95 percent of the Fortune 100 companies and counts more than 80 percent of the Fortune 500 and more than 1200 federal, state, and local government agencies as customers. Companies and organizations with the most complex networking and communications requirements in the world look to our powerful global IP backbone network, extensive portfolio and expertise to help them increase business velocity by making them more productive, collaborative, competitive, and cost-effective.You'll be part of the team that walks our customers through AT&T's cutting-edge products, shows them the benefit of our advanced services, and ultimately closes the deal. We aren't just the phone company anymore and you aren't just any sales person. This could be your chance to join a company that's known for being innovative, successful and ahead of the curve.With AT&T's history of success and commitment to emerging technologies, this is the ideal sales environment for a professional looking to build an amazing career.AT&T Technical Consultant is responsible for providing technical sales support to assure successful customer integration and implementation of established company products. As a key resource and partner, AT&T Technical Consultant collaborates and contributes to unit sales plan through pre-sales and/or through post-sales technical consulting activities. Roles and responsibilities of the AT&T Technical Consultant include, but are not limited to the following:
Participate in joint sales call with AT&T sales representatives providing technical support
Consult with customers in selling and supporting company products and systems
Provide technical expertise in sales presentations, product demonstrations, and installation and maintenance of company products to ensure that the system is functioning according to specifications.
May work on problems of diverse scope where analysis of data requires evaluation of identifiable factors
Ensure system is functioning according to specifications
Answer customer inquires concerning system software and applications and provides software development and consultation to prospective users.
Understand, develop and deliver systems/applications solutions to customers business, information, technical and educational needs
Analyze standard practices and procedures and data to determine answers to technical issues
May build a mini-application, based on customer requirements, to demonstrate feasibility of the application, often requiring rapid prototyping
Create recommendations, and implements new methods, techniques, and/or procedures
Position Self and Subject Matter Expert
Participate in technical discussions in client meetings across multiple levels and disciplines to identify business and technical needs, issues and priorities.
Formulate responses to customer inquiries/questions concerning highly complex system software and applications, and provides software development and consultation to prospective users
May work at AT&T customer site, remote response center, corporate location or other site
Work independently with minimum supervision and guidance
Travel as needed
Required Skills and Experience:
Five or more years of relevant experience
Minimum of three to five years in engineering
Knowledge of multiple vendor and equipment couples with a thorough understanding of services offerings
One or more of the following Industry certifications are highly desirable: Cisco Certified Design Associate (CCDA) Cisco Certified Voice Professional (CCVP). Microsoft Certified Systems Engineer (MCSE)
BS degree in technical related field, Computer Science or Engineering preferred