Are you looking for an amazing full-time position? NP Dodge has great Leasing Consultant opportunities available. Leasing Consultants earn a base plus commission! Candidates must be able to work some weekends on both Saturday and Sunday and be available to work until 8:00 pm.
Responsibilities - Sales:
Inspect available apartments for cleanliness and marketability.
Answer telephone calls from current and prospective residents.
Respond promptly, with a positive, helpful and courteous attitude, to all walk-in and telephone prospects.
Complete Guest Card information from all resident prospects, send thank-you notes and perform follow-ups.
Learn how to qualify, determine needs and preferences, professionally present community and specific apartments while communicating features and benefits.
Escort resident prospects to an apartment home and to all amenity areas.
Correctly complete lease applications, lease paperwork and related addenda.
Keep accurate and detailed records of phone and walk-in traffic utilizing approved traffic logs and Guest Cards.
Maintain filing and complete other office duties as required.
Conduct all business in accordance with Company policies and procedures, Fair Housing Laws, Fair Credit Reporting Act, and all other laws pertaining to apartments.
Responsibilities - Customer Service:
Read and/or listen to resident requests/concerns. Document any pertinent information or occurrence in resident's file.
Write resident service orders and forward to service staff.
Follow-up on and solve resident problems quickly, usually within 24 hours, or contact immediate supervisor for assistance.
Deliver newsletters, invoices, and other correspondence to residents' apartment homes.
Perform lease renewal duties including telephone follow-up, scheduling visits with renewing residents, tracking lease renewals for rent growth and lease terms.
Consistently follow key control system.
File all service requests in apartment files.
Perform additional duties as assigned.
Qualifications:
Sales aptitude and strong communication skills.
Complete Fair housing training within 30 days of employment.
Computer literate.
Possess organizational skills.
High School diploma, or equivalent.
Candidates must be able to pass a pre-employment drug screen and criminal background check.