Posted in General Business 30+ days ago.
Type: Full-Time
IBX Technician II (Entry Level)
Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. That’s why we're always looking for creative and forward thinking people who can help us achieve our goal of global interconnection. With 200 data centers in over 24 countries spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations and complex cloud and application solutions.
At Equinix, we make the internet work faster, better, and more reliably. We hire hardworking people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and it’s our authentic, humble, gritty people who create The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do.
Job Summary:
Conducts testing and basic installations, escalating issues as required.
Responsibilities
Installations
Installs ladder racks and fiber raceways
Builds/Installs cages
Installs cable management/support systems to include vertical wire managers, horizontal wire managers, and patch panels
Performs intra-cage and infrastructure installations
Installs and grounds cabinets and two-post racks
Queue Management
Escalates SRs that require additional information
Testing/Troubleshooting
Conducts carrier circuit testing
Cross Connects
Installs/Tests/Modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connects
Documentation/Reporting
Maintains accurate notes and records of activity fulfillment in ticketing system
Projects
Supports fulfillment of projects with direction from senior staff
Training
Completes all assigned training in a timely manner
Customer Management
Supports customer satisfaction through timely and precise orders
Qualifications
1+ years of any work experience
High School Diploma
BERT and SONET test equipment
CompTIA A+ or similar certification, preferred
Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
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