Sales Application Engineer at Johnson Controls, Inc in Grandview, Missouri

Job Description:

Johnson Controls is powered by your talent. We are the power behind the customer mission. Together we are building a world that’s safe, comfortable and sustainable. Our diverse global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and environments more comfortable and secure. We are all about improving outcomes for our partners. Tomorrow needs your talent. Tomorrow needs you. So let’s talk today.

Responsible for providing assistance to representatives and customers by providing product knowledge and pricing assistance, and assisting the Sales Leader with product promotion and introduction of product to new and existing representatives and customers.

PRINCIPAL DUTIES:

Provide technical support for both internal and external customers in the areas of selection and application.

Assists with competitive product research that will be used to help create definitions for new product development projects.  

Research includes:

• (1) competitive price analysis;


• (2) competitive performance analysis;


• (3) feature and accessory analysis; and


• (4) overview of strengths or weaknesses compared to competitors.

Other Duties:

• Reviews blueprints/drawings, plans, and other customer documents to develop and prepare cost estimates or projected increases in production from customer's use of proposed products.


• Assist in performing a material take-off from contract documents periodically.


• Fulfill the responsibilities of the sales department with orders, which includes the following; Customer purchase order execution, internal pricing clarification, customer change order write-up and pricing, order write-up for order entry, clarification with engineering for construction, addressing of customer concerns during fabrication, arranging for special freight and resolving of disputes.


• Assist with literature development projects including catalogs, price sheets, installation and maintenance manuals, submittals and case studies.


• Coordinate special design requests and special pricing with internal resources to ensure the company can meet its commitments.


• Identify and find solutions to field application problems using experience and other departments as resources.


• Assist with the development of internal and external sales and product training seminars.


• Assist in the creation of electronic presentations using MS PowerPoint to support sales efforts.


• Maintain familiarity with the competitor's products and apply this knowledge to Ruskin's advantage.


• Continuous development of product / process knowledge through plant visits, process raising seminars or others as required.


• Other duties may be assigned.
  
   

REQUIREMENTS:

• Bachelor’s degree in Engineering discipline, or related Technical degree with one (1) to two (2) years’ experience preferably in the HVAC industry. (Defined as having detailed product knowledge or the ability to demonstrate the application of products)

LANGUAGE SKILLS 

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  


• Ability to write reports, business correspondence, and procedure manuals.  


• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS 

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY 

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS 

• Required knowledge / experience in MS Word and Excel using MS Windows platform.  MS PowerPoint experience is a plus.

OTHER SKILLS AND ABILITIES

• Ability to work as part of a team, including all related departments/plants or independently as required to achieve internal and external customer satisfaction.  


• Possession of strong leadership skills with a focus on self-starting and ability to priority tasks.

TRAVEL REQUIREMENTS 

• Approximately 10% travel required.