IT Operation Engineer (Lead to Quote) at HPE in Austin, Texas

Job Description:

IT Operation Engineer (Lead to Quote)

Job Description:

At Hewlett Packard Enterprise we are beginning an enterprise wide transformation of our services business and are seeking highly motivated individuals to develop the next generation of IT solutions to drive growth and innovation. We bring together the brightest minds to create breakthrough technology solutions and advance the way people live and work. Our legacy inspires us as we forge ahead dedicated to helping our customers make their mark on the world.

Learning does not only happen through training. Relationships are among the most powerful ways for people to learn and grow, and this is part of our HPE culture. In addition to working alongside talented colleagues, you will have many opportunities to learn through coaching and stretch assignment opportunities. You’ll be guided by feedback and support to accelerate your learning and maximize your knowledge. We also have a “reverse mentoring” program which allows us to share our knowledge and strengths across our multi-generation workforce.

We are looking for: IT Support Engineer in a global, highly complex system landscape with the passion to drive significant business outcomes through technical skills and business acumen.

Lead to Quote IT, part of HPE Global IT is responsible for providing best in class IT solutions to enable HPE's customer and partner to do business seamlessly with HPE. The candidates will focus on maintaining system stability and performance, and provide level 4 support to resolve business problems. If you have a track record as an achiever and want to be part of a business that is growing—with great opportunities, and are ready for your next role, then please apply today.

How you’ll make your mark:
·You will be triaging and driving issue resolution during major incident
·You will foster an environment that drives performance and quality in the areas of customer satisfaction,
knowledge creations, technical expertise and process improvement
·You will ensure document run book for Level 4 support are up to date
·You will analyze and resolving production issues within SLA and provide RCA if required
·You will be responsible to defect fixing and enhancements
·You will drive small enhancement roadmap and release planning and management
·You will pay strong attention to detail with the ability to identify errors
·You will monitor and maintain application environment
·You will recommend and automate application monitoring where applicable
·You will understand and represent Deployment/Run function of the new requirements design to check supportability/scalability/performance
 

About You:
·You have a Bachelor's degree in Computer Science and at least 5+ years of experience in the field or in a related area
·You have key skills in understanding Java, .Net, SAP system integrations
·You have 5+ years’ experience in MNC IT Organization with J2EE and Java technologies, Spring, Servlet, Web Services, XML, XSLT, Micro Services/API knowledge.
·Experience in Service Now, ITSM Process, New Relic Application, will be a plus
·You have strong problem solving and analytical skills, proactive and go-getter
·You have a good grasp of industry best practices in enterprise-class software development, agile methodology
·You have experience with Application Performance Monitoring and code profiling
·You have understanding in Java / JEE , coding best practices.
·You have experience in CI and Dev Ops Understands Jenkins, GitHub, etc.
·You have experience with Marketing, eCommerce, CPQ and Order management business value chain.
·Knowledge in middleware integration such as Addison, Kafka, SDI, Snaplogic will be a plus.
·Experience in Spring Integration, Caching, or any similar technology is a plus
·You have experience with writing SQL queries and Store procedures
·You have the flexibility to work hours in different time zones globally, where one would hand off work at the end of their workday, to another team who is starting their day on the other side of the world

What we can offer you:

Extensive benefits, a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the world´s most attractive employers! At HPE, our goal is to provide equal opportunities, flexible work-life balance, and constantly evolving career growth.

If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now below, or directly via our Careers Portal at www.hpe.com/careers .

Join us and make your mark!

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HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Job:

Job Level:

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.