Orthopedic Practice Director at Lower Valley Hospital Association in Fruita, Colorado

Job Description:

1. Responsible for directing practice clinical support staff


2. Analyze and implement process improvement practices to develop efficiencies in the Practice


3. Support and empower the employees to embrace the mission and value statements of the organization


4. Perform management activities including interviewing, hiring, evaluating, termination and departmental staffing and scheduling.


5. Resolves personnel concerns at the department level, utilizing the grievance process


6. Promote patient safety in all healthcare delivery settings to include medication safety, patient-physician communication, health literacy, and public health education


7. Assess and increase patient’s satisfaction through patient education, front office experience, and communication


8. Ensure optimal patient flow and outstanding customer service


9. Evaluate process improvement opportunity based on data regarding all aspects of the practice to include cost and value of the practice, patient and treatment demographics, and efficiency of the claims cycle.


10. Implement programs as necessary for improvement


11. Analyze current service demands and future needs


12. Keep current on compliance and risk management to include identifying and understanding all practice risks, implementing strategies to minimize those risks and mitigating any adverse events for the following areas a. HIPPA: maintain compliance with privacy and security rules to include OSHA.


13. Monitor delivery of patient services to include reviewing physician activity data and forecast and prepare for all changes needed or impacted by patient load, billing/collecting procedures, and government regulations and policies.


14. Prepare reports regarding outpatient clinics, i.e. utilization, performance improvement, service data, outcome data and productivity, including long term capital budget and short term operational budget


15. Effectively and consistently communicates administrative directives to personnel and encourages interactive departmental meetings and discussions.


16. Recruit, supervise, and direct all practice non-provider staff to ensure clinic operates in an efficient manner and the patients receive highest quality customer service.


17. Conduct regular team meetings with each practice location to facilitate team building and process improvement


18. Work collaboratively with FHW Clinical Quality team to design, implement and support an ongoing quality improvement program for practices.


19. Function as the practice liaison with patients, businesses, staff, physicians, and administration


20. Work with the practice management and electronic medical record systems insuring efficiency, effective training adequate record keeping and to ensure all state and federal regulations governing the release of information are followed.


21. Work closely with Administrator Physician and Outpatient Services for forecasting and recruitment of staff as necessary


22. Monitor staffing ratios and make staffing changes accordingly


23. Financial review and analysis for practices


24. Work collaboratively with Administrator Physician and Outpatient Services and other Senior Leadership on Physician Services strategic planning initiatives


25. Quarterly financial review and financial forecasting for practices


26. Analyze practice productivity and work collaboratively with Associate VP of Physician Services to design workflow improvements to maximize practice productivity


27. Collaborate with Senior Leadership on organizational initiatives


28. Work collaboratively with quality department to ensure achievement of deliverables in value based payment models.


29. Participate in planning, implementation and execution of strategic goals for primary care practices under the direction of the Associate VP of Physician Services.


30. Participate in professional development opportunities as approved by the Associate VP of Physician Services.


31. Other job related duties as assigned.

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