Job Description:

Job Title

Custodial Supervisor

Job Description Summary

SUMMARY OF DUTIES:

The Janitorial Supervisor is responsible for the supervision, inspection, and control of all custodial and related services associated within assigned contract. Specific responsibilities for Janitorial Supervisor will be determined by client expectations, account manager discretion, and janitorial supervisor capabilities and experience.

Job Description

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Properly allocate work responsibilities among subordinates. Counsels, coaches, and supervises all custodians


• Knowledge of contract requirements and creation of schedules to maintain properly skilled staffing levels to satisfy those schedules


• Manages timekeeping for team including approving and tracking PTO, and tracking time for out of scope/project work. This includes approving vacation time, overtime and timecards


• Ability to train custodians on work-related equipment


• Conducts monthly safety training as needed


• Attends mandatory meetings for the purpose of conveying and receiving information


• Conducts cost versus effectiveness tests for new products ordered


• Issue reports and summaries as required

SUPERVISORY RESPONSIBILITIES, if any:

• Counsel and coordinate with customer management representatives on all matters relating to services performed.


• Resolves clients' concerns, conducts follow-up calls and makes onsite visit inspections for satisfactory job performance.


• Meet periodically with subordinates to review status of various elements of facility services and to institute corrective measures for any deficiencies found


• Assist in formulation of budgets for labor, materials, equipment, and capital expenditures.


• Ensures all equipment in proper working condition including carts, steam cleaners, etc.


• Orders replacement items through purchasing and works with vendors regarding repairs to existing equipment.


• Perform any additional duties on an "as required" basis where such duties are within the scope of contractual responsibilities.

REQUIREMENTS (Knowledge, Skills, Abilities, and Education and/or Experience):

• Strong organizational and planning skills, responsiveness, attention to detail and excellent follow-through.


• Ability to work effectively under pressure and manage multiple priorities.


• Demonstrate excellent customer service skills and experience working closely with contractors, vendors, suppliers.


• Minimum of two years of recent experience in working supervision of custodial and related employees performing cleaning functions in major facilities.


• Must have general hands-on knowledge of both routine nightly and daytime facility cleaning and related services.


• Must possess adequate knowledge of technical skills and techniques required by this contract, and will be able to recognize circumstances under which cleaning techniques may be hazardous to the facility or personnel.


• High School education or equivalent preferred.


• Must read, write and speak the English language, bilingual ability may be required.

C&W Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

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