The Project Coordinator for Brigham Care Strategies and Innovation (BCSI) will work on matrixed teams across BCSI to advance key projects, programs and initiatives related to clinical care redesign, population health management, and faculty wellbeing. The Project Coordinator will report directly to the Senior Project Manager (SPM), EHR Optimization while also working closely with all team members - Directors/Medical Directors, Managers/Senior Project Managers, Data Analysts, among others - to ensure successful planning and execution to achieve stated goals & tasks for any programs/projects s/he is assigned to.
The Project Coordinator will:
Help design, implement and administer key initiatives s/he is assigned to
Assist with the day-to-day operations and project management, including project planning and execution of tasks and deliverables; meeting planning and preparation, and development and upkeep of project management tools
Communicate, verbally and written, in a concise and timely manner information relevant to his/her manager, the team, and workgroups/stakeholders, as appropriate
Perform data entry, tracking and/or reporting
Troubleshoot issues for project team, workgroup, stakeholders or end-users
Specific projects to which the Project Coordinate will contribute include, but are not limited to:
Electronic Health Record (EHR) Optimization: Support the technology side of Faculty Wellbeing by aiding the advancement of Epic EHR optimization projects such as In Basket 1:1 sessions, virtual scribes, Electronic Prescription of Controlled Substances and more. Assist with scribe program assessment, maintain team mailbox, process program enrollment requests, and schedule trainings.
Faculty Wellbeing: Support the BH Physician Wellbeing Survey, registration and logistics for professional development programs; assisting with managing inquiries and invoice processing for wellbeing grant opportunities; organizing for monthly Physician Council meetings; and other key strategies which improve faculty wellbeing.
Brigham Leadership Program: Support delivery of the Brigham Leadership Program and interim program in collaboration with Harvard Business School. This includes planning for the sessions and onsite support at the sessions, as needed.
Pillar Awards/New Faculty Welcome Event: Support the annual Pillar Awards program for BWPO Faculty; and coordinating logistics to hold the Annual New Faculty Welcome Event.
Communications: Participating as an active member of the communication team to advance internal and external communications. Specifically, designing and developing content for the website, email communications and/or newsletters.
Additionally, the Project Coordinator will engage in supporting other projects across the team as assigned by Project Managers, Program Managers/Directors, Assistant/Associate Medical Directors, Executive Director, and Chief Medical Officer.
Responsibilities include but are not limited to:
Developing and maintaining project plans and tracking documents to assist with the monitoring and oversight of projects
Assisting with data management, including data entry, tracking and maintenance
Coordinating day-to-day operations and project management tasks, including planning for upcoming meetings, capturing minutes and mapping out next steps
Prioritizing work efforts and transparently communicating priorities to team leads to ensure expectations and deadlines are met and/or appropriately adjusted to be met
Responding to and in some cases acting as the main point of contact for inquiries and requests from project team members, workgroups, stakeholders, and end-users
Contributing to content and slide development for meetings, presentations, etc.
Working with Senior Staff to ensure communication and smooth information flow between involved parties, including but not limited to team members, department leaders, BWPO and Hospital leadership
Participation in BCSI team efforts, meetings and retreats.
Annually reflect on competencies included in the BWPO BCSI Team Competency Model and engage with supervisor to create an action plan for those competencies that may require further development
Assisting with other ad hoc and ongoing projects and duties as assigned by the SPM, Director, Assistant/Associate Medical Directors, Executive Director, and Chief Medical Officer
Proven track record in delivering outstanding customer service
Experience with project planning, as well as oral and written presentation of project plans
Demonstrated expertise in managing working relationships in matrix structure
Extensive experience with Microsoft Office products (Outlook, Word, Excel, PowerPoint required; Access desirable)
One - three years related experience
Bachelor's degree preferred
Motivated and independent individual to perform in a professional and courteous manner and maintain excellent working relationships with clinical and non-clinical team members
Advanced organizational skills with strong attention to detail
Exceptional interpersonal and communication skills, both written and oral
Adaptable to fast-paced work environment
Ability to take initiative to learn new tools and processes quickly
Excellent interpersonal skills with individuals at all levels within the organization
Ability to work independently and to appropriately prioritize work
Ability to manage multiple projects simultaneously and see them through from conception to completion
Strong analytic skills and computer skills with MS office (Word, Excel, PowerPoint required, Access preferred)
Office and remote work
Travel to off-site practices and Brigham Main Campus will be required.
Brigham and Women's Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.