Communications Manager at Alight Solutions in Chicago, Illinois

Job Description:

As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. At Alight, we are reimagining how people and organizations thrive.

The communications manager will work with other internal communicators to develop and execute innovative and effective internal communication solutions at Alight. The candidate will interact with executives, managers and project teams to assess communication needs and define objectives, audiences and key messages that support the strategy and deliver results. The candidate will use both innovative approaches and proven solutions to deliver the best possible communications and will work across boundaries to ensure holistic communication and change support with the colleagues at the center. The position will report to the VP, Communications.

Responsibilities

Serve as editor of Alight's company intranet. This includes:

• Overseeing the editorial process for developing and producing news, stories and visuals.


• Posting, updating and managing content on the site in coordination with others on the Communications team.


• Partnering with others, including the Communications team, to ensure news stories support company messages and values, are globally representative, and continually drive traffic to the intranet.


• Serving as a primary contributor to the intranet through planning, sourcing, researching, writing, editing and proofing content.


• Editing and proofing content to ensure it consistently meets our publishing standards.


• Monitoring site metrics to derive insight into the effectiveness of the site/content to guide data-driven decision making.

Drive intranet site enhancements with the IT department to continually improve the site experience for employees and keep it engaging, fresh, exciting and relevant.

Develop and implement communication plans and deliverables for key HR, inclusion & diversity, community relations and employee programs and events globally.

Provide communication support to leaders in Alight locations globally as needed related to local changes, events and programs impacting employees.

Carry a significant writing workload, creating a wide range of communication deliverables - including face-to-face, video, voice, online - to engage and inform all levels of colleagues. Contribute broadly across the Communications team to support key initiatives where needed.

Experience and skills

• Bachelor's degree in related discipline; MBA/Master's degree a plus (journalism, communication, organizational development, English, business)


• 5+ years of relevant communication experience


• Exceptional and conversational writing skills for a variety of audiences and formats


• Strong business acumen in technology, professional services and/or an operations environment


• Demonstrated strong organizational, planning, project management and presentation skills


• Fosters camaraderie, inclusion and collaborative relationships both in-person and virtually


• Demonstrated ability and comfort in working with executives to advance communication strategies


• Well organized and can balance multiple priorities with the flexibility to pivot and shift responsibilities as needed to meet team objectives and deadlines


• Has a detail-oriented eye for proofreading and editing


• Proven understanding of change management concepts and communication technologies


• MS Office proficiency required


• Strong photo and visual storytelling sensibilities


• Adobe Photoshop proficiency

Conditions

• Resilience and adaptability to change, as the nature of our work and assignments evolve to meet business needs


• Flexibility to engage outside of normal business hours on occasion to meet the needs of the business


• Work location is virtual from home within driving distance of Alight headquarters in Lincolnshire, Illinois (able to attend meetings in person without significant travel)

Background Check Required

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.  Additionally, an active security clearance or the ability to obtain one may be required for this role.

Equal Employment Opportunity

Alight is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, physical or mental disability, veteran or military status, or any other legally protected characteristics or conduct covered by federal, state or local law.  In addition, Alight takes affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, sexual orientation, gender identity, protected veteran status, or national origin.

Reasonable Accommodations

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Diversity Statement

At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.

Authorization to Work in the United States

Applicants for employment in the United States must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Alight.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.
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