Trainee Affairs Coordinator at Houston Methodist in Houston, Texas

Job Description:

Work Shift: DAY

Work Week: M - F

At Houston Methodist, the Trainee Affairs Coordinator is responsible for working closely with the training and education initiatives for the Houston Methodist Academic Institute (HMAI) under the supervision of the Director of Educational Partnerships. The Trainee Affairs Coordinator provides primary support, as well as works directly with the faculty, preceptors and the 3rd and 4th year College of Medicine (COM) students from various institutions.

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS
o Provide personalized care and service by consistently demonstrating our I CARE values:
- INTEGRITY: We are honest and ethical in all we say and do.
- COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
- ACCOUNTABILITY: We hold ourselves accountable for all our actions.
- RESPECT: We treat every individual as a person of worth, dignity, and value.
- EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
o Focuses on patient/customer safety
o Delivers personalized service using HM Service Standards
o Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
o Intentionally rounds with patients/customers to ensure their needs are being met
o Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

PRIMARY JOB RESPONSIBILITIES
Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE - 25%
1. Works directly with Clerkship Directors, Manager for undergraduate medical education, and the medical students to facilitate all aspects of the undergraduate medical education program. This may include some public relations and/or efforts to improve the facilities or services available for the students. (EF)
2. Facilitates implementation of standardized patient encounters, structured debriefing for small multidisciplinary groups of adult learners after completion of simulation training. (EF)
3. Assists with administrative management of clerkship and electives, acting as liaison between directors and students. Serves as liaison to Education Administration, Faculty and other affiliated personnel. (EF)

SERVICE - 30%
1. Provides professional and administrative support managing the day to day operations of their assigned 3rd and 4th year clerkship program(s). (EF)
2. Maintains optimum communications with clerkship directors and clerkship faculty to facilitate appropriate scheduling and coordination of clerkship rotational experiences to satisfy requirements. (EF)
3. Coordinates activities related to educational conferences, orientation, meetings, lectures, simulations, laboratory sessions, examination and special events as directed by curriculum. (EF)
4. Prepares exams, syllabi, and other materials as requested by the clinical faculty and NBME requirements. Maintains this material in a secure electronic database. (EF)
5. Coordinates the collection, tracking, and reporting of evaluations and grades for clerkship programs using an on-line database. (EF)

QUALITY/SAFETY - 20%
1. Maintains and coordinates activities required to comply with institutional and program requirements (to include management of grades and course requirements, orientation, testing, evaluation & assessment, and schedules). (EF)
2. Compiles and maintains data to insure compliance with accreditation agencies and for reporting purposes. Coordinates and prepares materials for continued accreditation for the educational partners responsible for reporting to the LCME. (EF)

FINANCE - 10%
1. Utilizes department resources/supplies efficiently and identified cost savings or revenue opportunities. (EF)

GROWTH/INNOVATION - 15%
1. Generates and communicates new ideas and suggestions that improve quality and/or service. (EF)
2. Identifies unique and creative ways to assure accessibility and availability of clinical education programs to staff via simulation form improving/evaluating competency. (EF)

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION REQUIREMENTS
o High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
o Bachelor's Degree preferred

EXPERIENCE REQUIREMENTS
o Two years experience in healthcare delivery or academic setting
o Experience in a health science center or higher education preferred

CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED
o None

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
o Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
o Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
o Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
o Ability to prioritize, frequently and quickly shift tasks, and adapt to a rapidly changing environment
o Exhibits attention to detail and critical thinking skills
o Possesses excellent organizational skills
o Demonstrates ability to work alone and with a team
o Use of personal computer and related software (such as Microsoft, Excel and PowerPoint, Access, Outlook and Publisher
o Thorough understanding and knowledge of UGME education policies and procedures and ability to ensure compliance with medical student handbook guidelines and expectations

SUPPLEMENTAL REQUIREMENTS
.

Work Attire Yes/No
Uniform No
Scrubs No
Business professional Yes
Other (dept approved) No

On-Call* No (for Non-Exempt or Exempt jobs)

*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Event, etc) regardless of selection above.

Travel**
May require travel within No
Houston Metropolitan area

May require travel outside No
of Houston Metropolitan area

**Travel specifications may vary by department.

Please note any other special considerations to this job: __________________________

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity,national origin, age, disability, status as a protected veteran or other characteristics protected by law.

VEVRAA Federal Contractor - priority referral Protected Veterans requested.

Houston Methodist Research Institute was formed in 2004 to rapidly and efficiently translate discoveries made in the laboratory and the clinic into new diagnostics, therapies and treatments. The research institute was created to provide the infrastructure and support for these endeavors, and to house the technology and resources needed to make innovative breakthroughs in important areas of human disease. A 540,000 square foot building dedicated to research, the research institute houses over 1,500 staff and trainees, 277 principal investigators and has more than 840 ongoing clinical trials.