Manager, Product Management at Cox in Atlanta, Georgia

Job Description:

Primary Location: 6325 Peachtree Dunwoody Rd NE, Atlanta, GA, US

Division: Cox Automotive

Job Level: Manager/Senior Manager

Travel: Yes, 25 % of the Time

Schedule: Full-time

Shift: Day Job

Requisition Number: 210712

Product Management and Strategy

12176681

Cox Automotive is looking for an experienced Manager, Product Management to join our team in Atlanta GA. 

We are looking for a forward-thinking and innately curious individual to serve as a people leader for multiple product delivery team members for the Vehicle Services release train. The Manager, Product Management will establish and guide high performing teams in a cross-functional and agile environment, to deliver in a way that meets the priorities of stakeholders and clients. His or her goal will be to deliver a mix of innovative solutions, to clients and team members, based on their understanding of high-level business objectives. He/she will establish the roadmap, in partnership with the Release Train Core and the Delivery Teams. Additionally, he/she must be capable of presenting to executive audiences and large groups, interviewing end-users, and communicating technical information to non-technical people. The ideal candidate is comfortable operating with direct and indirect influence, acclimates well to change, and is objective and detail-oriented. He/she will invest in guiding and leading a team of Product Owners to support their effectiveness and personal career growth plans.

Cox Automotive is transforming the way the world buys, sells, and owns cars. Come join the transformation! 

Your Role:

• Work with Product leadership and the Business to understand the Vehicle Services strategy, the 12-18 month plan, and evolve the deliverable timelines based on end-user feedback and team capacity


• Establish concise value statements, objectives, and key results for product initiatives that will guide the organization and delivery teams in measuring success


• Leverage various methods to evaluate and understand client and/or team member problems and partner with subject matter experts to design solutions that delight end users


• Facilitate solution exploration activities, which may include buy, build, partner analysis and/or A/B testing of multiple solution options


• Collaborate with client, product and capability teams, engineering, user experience, support, marketing, data science / decision support, sales and product operations to develop execution and launch plans to ensure successful internal and external communications of new features and enhancements


• Communicate plans across delivery teams to ensure the proper prioritization, sequencing, and dependency management


• Consider the important tracking metrics that inform your teams’ next moves and helps UX and the business understand how the site is used. 


• Guide the Product Owners in delivering the product roadmap that delights clients and maximizes market share growth, revenue and margins


• Provide clear direction to the Product Owners on defined product priorities and schedules, in collaboration with product leads and the release train cores


• Partner with Product leads to understand and influence product strategy while generating innovative ideas for achieving product success


• Clearly communicate business objectives and business value to delivery teams and engineering partners


• This role requires excellent communication and collaboration skills. The successful candidate must have a demonstrable track record of achieving success in a dynamic, fast-paced software development environment. They must be able to adapt to rapidly changing priorities and make appropriate product decisions quickly.


• Identify key use cases and KPI’s to evaluate product performance 


• Report out executive level status updates to product and business leadership with limited guidance


• Monitor products and platforms to evaluate end user satisfaction, return-on-investment (ROI), and satisfaction of original objectives 


• Partner with product analytics to ensure the ability to measure and track the value being created by the solutions and features delivered


• Monitor performance with Product Wwners, compile status and communicate performance against objectives

Key Working Relationships:

• Product Owners – direct reports


• Internal Business stakeholders 


• Release Train Core


• User Experience Team


• Operational Excellence Team


• Operations Support Team

Qualifications:

Minimum Skills/Experience:

• College degree (BA/BS or advanced degree) and/or an equivalent combination of education and work-related experience.


• 7+ years’ experience in product management, product software delivery, physical auction operations, software quality assurance, or related functions.


• Demonstrated leadership capabilities, as evidenced by experience with mentoring and guiding team members effectively


• Experience with Agile teams and the ability to work with product and technology resources across different organizations


• Work efficiently, sometimes with incomplete information to close gaps and meet the needs of internal stakeholders and customers alike


• A self-starter, who proactively seeks to understand the client experience journey and associated pain points 


• Strong listening and problem-solving skills


• Ability to build strong working relationships within and across delivery teams


• Understanding of software development lifecycles

Who We Are

About Cox Automotive

There’s nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

About Cox 

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com.   

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.