Director of Hotel Sales & Marketing at High Hotels, Ltd. in Lancaster, Pennsylvania

Job Description:

If you are looking for a fun work environment at high performing hotel properties, then join our growing sales team! We are currently searching for a Director of Sales and Marketing who will serve our Hampton Inn by Hilton, Courtyard by Marriott, & Residence Inn by Marriott located in Lancaster, Pennsylvania.  

Our next Director of Sales and Marketing should be a professional, energetic candidate with demonstrated hotel sales and leadership experience. This position is responsible for executing sales strategies and proactive business development tactics that maximize hotel profitability and achieve property revenue objectives. Your positive energy and passion for sales should be a motivating force that creates an "everybody sells" enthusiasm among the entire hotel team.

Areas of responsibility for our Director of Sales and Marketing include:

• Develop and execute on a comprehensive hotel-level strategic sales and marketing plan and sales forecast for the three Lancaster High Hotel properties.


• Work with the manager and revenue manager to plan, implement and manage key strategies to achieve annual budgeted monthly revenue and RevPAR Index Goals.


• Establish sales productivity goals, group revenue goals, GRC parameters and performance objectives for your sales team members (sales coordinator/sales manager). Monitor progress against goals and provide direction, motivation, and training effectively.


• Be an ambassador to the community by attending appropriate networking events, becoming involved in civic or nonprofit activities and participating in relevant Chamber and Tourism Bureau events and informational meetings. 


• Develop and maintain relationships with key clients of corporate accounts/clients through personal appointments, telephone, and email correspondence.


• Prospect and acquire new clients/accounts through strategic outbound sales efforts for (corporate, corporate group, extended stay and transient) room revenue.

Our next team member will ideally possess the following educational and work qualifications:

• A high school diploma or general equivalent (GED) required, Associates Degree in hospitality or related field preferred


• Minimum five (5) years hotel or related industry sales experience, required


• Proficient in Windows, Microsoft Office, and Excel


• Computer experience including but not limited to Hilton OnQ or Marriott Fosse


• Proficient in property management systems, revenue management systems or sales automation systems (Hotel Sales Pro or Delphi)


• Sales training course for Sales Directors, Revenue Management Basic Training


• Competencies include planning and organizing, time and project management, problem solving, and ability to manage multiple priorities in a fast-paced environment


• Persuasiveness / sales ability, personal leadership and initiative


• Extensive knowledge in forecasting sales and interpreting/analyzing results to plan and conduct budgetary and forecasting analysis


• Excellent verbal and written communication skills

Working for The High Companies:

At High Hotels co-workers always come first. This belief is as strong today as it was when The High Companies was founded over 80 years ago!

• Excellent benefits including medical, dental and vision available for full-time coworkers. Vacation is offered to regular full-time coworkers and is earned annually on your anniversary date. You may carry over a portion of your hours into the next anniversary year


• 401(k) Retirement Plan with a company match


• Bonus programs


• Worldwide travel discounts


• Fun working environment! We feel that work should be fun and the management teams do all they can to promote a fun working environment.

Important Information:

• This position reports to the Area Director of Sales & Marketing


• In this position you may be required to work varying schedules as needed by the hotel and business operations


• This position requires travel for sales calls within the region


• You will have no direct reports in this position, however, the sales team at the property will look to you for daily leadership and sales goals.

Behaviors

• Dedicated: Devoted to a task or purpose with loyalty or integrity


• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business


• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description