Posted in Other 30+ days ago.
Employee Type:
Full-Time
Location:
4701 Country Club Road
Winston-Salem, NC
Job Type:
Banking
Experience:
Not Specified
Date Posted:
1/24/2021
Job ID:
TELLE03035
A Teller is often the face of First Horizon to the customer, as tellers interact with a majority of the customers who visit financial centers. A Teller creates a positive customer experience while providing a variety of services involving the receipt and payment of money.
Job Duties/Responsibilities
Teller responsibilities include, but are not limited to the following:
* Ethically represent First Horizon in all interactions
* Work within established policies, procedures and guidelines and embrace our Firstpower culture of candor, change, inclusion and teamwork
* Provide award-winning customer service with a positive attitude
* Plan and organize effectively to complete all tasks and responsibilities
* Process transactions accurately and efficiently in a fast-paced environment
* Demonstrate knowledge of available products and services
* Follow up on opportunities to retain, expand and deepen customer relationships
* Ask questions and employ listening and communication skills effectively to uncover customer needs and make referrals to the appropriate contacts
* Anticipate and prepare appropriate responses for common customer reactions
* Demonstrate exceptional teamwork and potentially mentor new employees
BANKING CENTER HOURS:
Monday - Thursday; 8:30am - 4:00pm
Friday; 8:30am - 6:00pm
Saturday; 9:00am - 1:00pm (rotation)
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