Front Desk Associate - Weekends at Nystrom & Associates Ltd in Baxter, Minnesota

Job Description:

Nystrom & Associates, Ltd. is a team of mental health professionals that specialize in psychiatric evaluations, clinical social work, and family therapy. We are committed to helping patients in our community who are experiencing personal, emotional, marriage, family or psychological problems. Founded in 1991, we offer an intensive outpatient chemical dependency program, psychological testing, and behavioral health and medication management services.

We are currently seeking a Part-Time Front Desk Associates for our supportive housing building located in Baxter, Minnesota. The Front Desk Receptionist will be the first person with whom tenants, guests, suppliers and others have contact with when entering the building. In this role you will grant admittance and assist those who enter, monitor people's whereabouts while in the building, enforce facility rules, log information about visitors times of entry and exit, operating the facilities telephone system and directing calls, and simple cleaning in public areas. Other duties include the following:

Greet and direct all clients, visitors, and others entering the office. Responsible for checking in all visitors and guests.
Answer incoming phone calls in a timely and courteous manner.
Take accurate and detailed messages and triage as appropriate.
Return voicemails promptly.
Promptly post all outgoing mail.
Collegial and teamwork attitude with all staff and clients.
Assist with meeting and group preparations such as room set-up and IT equipment hook-up.
Maintain supply of all client forms and other office supplies.
Keep office space clean and orderly and report maintenance needs to management staff in a timely manner.
Handle client complaints and concerns or redirect to Management staff.
Assist with shift coverage in the event of staff shortage.
Inform Director of Community-Based Services/Adult Community-Based Services Manager/Office Manager of any problems.
Attend required trainings throughout the year as requested (safety, crisis intervention, etc.).
Call the police or other appropriate service personnel in case of an emergency.

Qualifications:

Experience working in supportive housing care facilities preferred.
Experience working with individuals with mental illness preferred. Applicants must be comfortable working with individuals with mental illness.
Ability to multi-task, handle stress, deescalate, and problem solve.
Positive attitude and ability to be flexible.
Keep all business information strictly confidential.
Must be proficient in use of computers, telephones, and standard office equipment (copier, fax, and scanner).

Current Available Schedule - Please ensure you are able to work one of the listed shift below:

Friday and Saturday night from 10:00pm to 6:30am

Location:
14272 Grand Oaks Drive, Baxter, MN 56425

Benefits:
Nystrom & Associates, Ltd. prides itself on the benefits and compensation offered to staff, including:

Opportunities for professional growth and career advancement

401(K) Retirement Plan with a generous employer matching program

Tuition Discounts at select universities