Security Officer - Second Shift - University Hospital (8482) at University of Wisconsin Hospitals and Clinics Authority in Madison, Wisconsin

Job Description:

Bring your criminal justice education and customer service/security experience to our patients and families at UW Health.

We are seeking a Security Officer to:

• Patrol hospital grounds assisting visitors with directions and acting as the first responder to emergencies and disturbances. 


• Interact with law enforcement, patients, visitors and staff regarding any security or safety issues.


• Properly document daily activities and incident reports, using computer software programs. 


• Monitor and operate access control systems, security camera systems, intercoms, two-way radios, telephones, and alarm systems.

Education:
Minimum - High School Diploma or equivalent.
Preferred - Associate Degree or progress towards a degree in criminal justice field or a Bachelor’s Degree in any other field of study.

Work Experience:
Minimum - One (1) year relevant experience or appropriate preferred education requirements.
Preferred - Experience in healthcare security, corporate security, or law enforcement.

Licenses and Certifications:
Minimum - Valid Driver’s License and completion of IAHSS Basic Certification within 6 months of hire.

Security Officers must complete and be granted access through an application for unescorted access designed by the U.S. Nuclear Regulatory Commission (NRC) to determine trustworthiness and reliability as defined in the NRC’s regulations in Title 10 of the Code of Federal Regulations Part 37. Security Officers must maintain unescorted access authorization throughout employment with Security Services department.

Required Skills, Knowledge, and Abilities:

• Ability to be insured by Hospital’s risk management insurer which requires (1) a valid Wisconsin Driver’s License and (2) successfully passing a driving background check.


• Proficient in typing and data entry


• Knowledge of and skill with computer systems, including spreadsheets, word processing, e-mail, computer-aided dispatch, alarm systems, access control databases, and surveillance cameras.


• Knowledge of radio equipment for communications.


• Skill in oral communications, especially listening and recalling information during high stress conditions. 


• Knowledge of verbal and non-verbal tactics to safely de-escalate emotional individuals. 


• A willingness to learn and utilize verbal and non-verbal tactics and non-violent crisis intervention techniques to safely de-escalate emotional individuals.  A willingness to learn and utilize trained defense tactics and restraint tactics.

Physical Requirements:
Medium: Ability to lift up to 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.

Work Schedule:
This is a full-time, 40 hours per week position scheduled to work evening shifts from 3:00 pm to 11:00 pm. Rotating days off, some weekends and holidays are required. Hours may vary based on the needs of the department.

University Hospital in Madison is a Magnet®-designated facility that’s ranked Wisconsin’s #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers.

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UW Hospital and Clinics benefits

Our Commitment to Diversity, Equity, and Inclusion:
UW Health is committed to being a diverse, equitable, inclusive and ant-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day.​  Applications from Black, Indigenous and People of Color (BIPOC) individuals, women, and LGBTQ+ and non-binary identities are strongly encouraged. EOE, including disability/vets.

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