Job Description:

Sr Site Reliability Engineer (4+ years)

Engineering

Franklin, TN
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ID:

6059-758


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Full-Time/Regular

IDEMIA is at the forefront of providing the next generation identification and authentication products and solutions. They include mobile driver's licenses, mobile IDs and identity proofing. Our products and solutions are delivered as a SaaS running on AWS's GovCloud IaaS.

 

Site Reliability Engineering (SRE) is a discipline that incorporates aspects of software engineering and applies them to infrastructure and operations problems. The main goals are to create scalable and highly reliable software systems. According to Ben Treynor, founder of Google's Site Reliability Team, SRE is "what happens when a software engineer is tasked with what used to be called operations."

 

A Site Reliability Engineer (SRE) will spend up to 50% of their time doing "ops" related work such as issues, on-call, and manual intervention. Since the system that an SRE oversees is expected to be highly automatic and self-healing, the SRE should spend the other 50% of their time on development tasks such as new features, scaling or automation. The ideal Site Reliability Engineer candidate is either a software engineer with a good administration background or a highly skilled system administrator with knowledge of coding and automation, DevOps background.

 

The IDEMIA Site Reliability Engineer with work directly with several US based large-scale enterprise customers from a variety of industries, including a major telecom carrier.

 

Responsibilities:

• Proactive support approach, product design review, collaboration with development team during product development


• Ownership for KPIs and SLA reporting related to quality of cloud platforms


• Installation of upgrades and new patches


• Works directly with the customer to assist with any issues.


• Troubleshooting, error logs analysis, reports generation, capacity planning etc.

Required Skills

Skills & Experience

• Must be a US Citizen, required due to government contracts.


• Experience in one or more of the following: Java, Python, Go, Perl, or shell scripting.


• Experience with ELK Stack, Grafana, Kubernetes, EKS, Helm, and Ansible.


• Experience with Unix/Linux operating systems internals and administration.


• Minimum 4+ years of experience supporting private cloud based solutions.


• Experience in production environments supporting mission-critical applications.


• Strong communication skills with the ability to articulate technical details to different audiences.


• BS/MS in Computer Science, Mathematics, Engineering or equivalent experience.

 

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  Pluses:

  
  


• Knowledge and experience designing and developing applications that take into account scalability, reliability, extensibility, etc.


• Test automation experience with either unit/integration or functional API testing harnessed in a continuous delivery tool.


• Experience with AWS and/or Azure Cloud services a big plus.

Required Experience

 

Must be United States citizen (dual citizenship is not allowed)

IDEMIA's commitments to the US Government under a National Security Agreement (the "Letter of Assurance") impose the following citizenship restriction for this position: US citizenship only with no dual citizenship permitted for Secure Credentialing Programs and DMV Programs. Therefore, you must provide proof of sole US citizenship for eligibility for this position.
IDEMIA is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex,
sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.

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