Order Scheduling Coordinator at Lozier in Omaha, Nebraska
Posted in General Business 30+ days ago.
Type: Full-Time
Job Description:
Lozier Corporation is an industry leader in providing store fixtures to major retailers across the U.S. and around the world. Headquartered in Omaha, Nebraska, Lozier began manufacturing fixtures in 1956, and originated the basics of today's shelving systems. Today, Lozier has over 4 million square feet of manufacturing and distribution space across facilities located in five states. We are committed to quality and service, building our business around integrity and respect, and investing in our people and communities.
We continue to invest in technology and people to ensure we remain competitive in the industry. That means opportunities for you to grow and develop as an employee and individual. Whether you have a clear idea of where you see yourself in your career or not, Lozier has a diverse range of departments with their own challenges and opportunities for growth to explore. You will find a welcoming and team-oriented environment where employees strive to not only help the company succeed but also help each other succeed, too.
POSITION SUMMARY
Provide internal/external customers with quality information in a timely manner regarding ship date assignment and the processing of order change requests to new and potential rollout orders on a corporate basis. Provide technical and analytical assistance, guidance, and direction in resolving problems concerning data integrity and product brokering. Serves as backup to Order Scheduling Manager.
ESSENTIAL JOB FUNCTIONS
- Serve as "go-to" person for Order Management and Rollout day to day business to ensure goals are in alignment with corporate service goals and that processes are maintained.
- Makes recommendations and gives feedback on various Operational Order Management matters regarding order scheduling/rollouts.
- Coordinate rollout new order and change requirements from Sales, Account Services and Product Management.
- Analyze request for accurate information and best strategies for meeting customer expectations/manufacturing capabilities.
- Calculate total product demand utilizing macros, determine special handling/packaging requirements, and communicate/distribute to appropriate areas.
- Evaluate commitments from all areas involved to determine and plan rollout shipping schedule.
- Identify, negotiate, and coordinate issues with appropriate areas with a high sense of urgency and ownership.
- Resolve remaining conflicts with supervisory and management level positions to ensure customer satisfaction.
- Close negotiations with clear understanding of ship schedule, execution plan, and timetable of all critical factors and dates.
- Monitor rollout order to verify compliance of: Manufacturing capacity allotted - Special handling requirements - Order processing.
- Identify and collaborate with Production &Inventory Planning, Customer Service. Production &Inventory Control and Distribution Center on excess/obsolete inventory disposition issues.
- Share responsibility with Corporate Order Scheduling Manager in the training of department staff.
- Maintain documentation regarding policies, procedures, working instructions.
- Perform potential backorder audit for options/prioritization and resolution.
- Coordinate changes to orders resulting from product brokering, reapplies, and verifies data integrity.
- Display ability to collaborate and interact with all levels of Management.
- Demonstrate regular attendance and timeliness in reporting to work, meetings, and completing assignments
- Ability to work and interact well with others.
OTHER JOB FUNCTIONS
- Develop, recommend and participate in process improvement strategies/teams.
- Assist in testing/implementations and training.
- Monitor and maintain rollout log/timeline upon request.
- Daily review/maintenance and or development of statistical or other reports.
- Provide back-up coverage for department staff as needed.
- Attend Employee Development classes as assigned.
JOB QUALIFICATIONS
Education: High School Diploma or GED or equivalent; Bachelor's Degree in a business related field highly preferred
Experience: Minimum of 6 years of Order Management related experience if degreed, minimum of 2 years Order Management related experience if non-degreed.
Required Skills:
- Intermediate computer skills.
- Ability to work attentively and accurately with a high volume of detail.
- Demonstrates resourcefulness in making clear and concise decisions.
- Strong organizational, time management and prioritization skills.
- Effective communication/negotiation skills and proven problem-solving ability.
- Active team leadership and/or participation based on current project goals.
SPECIAL DEMANDS: Works at a computer throughout the day (emails, entering order dates, etc.).
Lozier Corporation is an industry leader in providing store fixtures to major retailers across the U.S. and around the world. Headquartered in Omaha, Nebraska, Lozier began manufacturing fixtures in 1956, and originated the basics of today's shelving systems. Today, Lozier has over 4 million square feet of manufacturing and distribution space across facilities located in five states. We are committed to quality and service, building our business around integrity and respect, and investing in our people and communities.
We continue to invest in technology and people to ensure we remain competitive in the industry. That means opportunities for you to grow and develop as an employee and individual. Whether you have a clear idea of where you see yourself in your career or not, Lozier has a diverse range of departments with their own challenges and opportunities for growth to explore. You will find a welcoming and team-oriented environment where employees strive to not only help the company succeed but also help each other succeed, too.
POSITION SUMMARY
Provide internal/external customers with quality information in a timely manner regarding ship date assignment and the processing of order change requests to new and potential rollout orders on a corporate basis. Provide technical and analytical assistance, guidance, and direction in resolving problems concerning data integrity and product brokering. Serves as backup to Order Scheduling Manager.
ESSENTIAL JOB FUNCTIONS
- Serve as "go-to" person for Order Management and Rollout day to day business to ensure goals are in alignment with corporate service goals and that processes are maintained.
- Makes recommendations and gives feedback on various Operational Order Management matters regarding order scheduling/rollouts.
- Coordinate rollout new order and change requirements from Sales, Account Services and Product Management.
- Analyze request for accurate information and best strategies for meeting customer expectations/manufacturing capabilities.
- Calculate total product demand utilizing macros, determine special handling/packaging requirements, and communicate/distribute to appropriate areas.
- Evaluate commitments from all areas involved to determine and plan rollout shipping schedule.
- Identify, negotiate, and coordinate issues with appropriate areas with a high sense of urgency and ownership.
- Resolve remaining conflicts with supervisory and management level positions to ensure customer satisfaction.
- Close negotiations with clear understanding of ship schedule, execution plan, and timetable of all critical factors and dates.
- Monitor rollout order to verify compliance of: Manufacturing capacity allotted - Special handling requirements - Order processing.
- Identify and collaborate with Production &Inventory Planning, Customer Service. Production &Inventory Control and Distribution Center on excess/obsolete inventory disposition issues.
- Share responsibility with Corporate Order Scheduling Manager in the training of department staff.
- Maintain documentation regarding policies, procedures, working instructions.
- Perform potential backorder audit for options/prioritization and resolution.
- Coordinate changes to orders resulting from product brokering, reapplies, and verifies data integrity.
- Display ability to collaborate and interact with all levels of Management.
- Demonstrate regular attendance and timeliness in reporting to work, meetings, and completing assignments
- Ability to work and interact well with others.
OTHER JOB FUNCTIONS
- Develop, recommend and participate in process improvement strategies/teams.
- Assist in testing/implementations and training.
- Monitor and maintain rollout log/timeline upon request.
- Daily review/maintenance and or development of statistical or other reports.
- Provide back-up coverage for department staff as needed.
- Attend Employee Development classes as assigned.
JOB QUALIFICATIONS
Education: High School Diploma or GED or equivalent; Bachelor's Degree in a business related field highly preferred
Experience: Minimum of 6 years of Order Management related experience if degreed, minimum of 2 years Order Management related experience if non-degreed.
Required Skills:
- Intermediate computer skills.
- Ability to work attentively and accurately with a high volume of detail.
- Demonstrates resourcefulness in making clear and concise decisions.
- Strong organizational, time management and prioritization skills.
- Effective communication/negotiation skills and proven problem-solving ability.
- Active team leadership and/or participation based on current project goals.
SPECIAL DEMANDS: Works at a computer throughout the day (emails, entering order dates, etc.).
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