Our innovative teams of sales ops support specialists work together on scalable solutions for our internal customer, supporting their needs. This means team members need to be proactive, motivated, organized, responsible and able to work well in a fast paced environment.
In this role, you will support the setup and support user assignments to various programs. As part of the team, you will be responsible for resolving complex issues that sales teams, managers and programs are facing on both a daily and quarterly basis. This role will require the ability to smoothly execute and implement solutions while also effectively communicating with stakeholders and sales as a whole.
Responsibilities:
Conduct non-routine end-to-end analyses, including data gathering from large and complex data sets, processing with ongoing deliverables to improve the quality
Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making
Build code to perform impact analysis on system wide issues to support business decisions
Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues
Create and maintain dashboard for cross-functional partners to drive key business decisions
Understanding the client's problem and identifying the right research questions from data perspective
Corralling the data needed for analysis by cleaning, linking, and structuring different datasets
Bringing the results together in a narrative and communicating it effectively
Be responsible for formulating study hypotheses and determining appropriate analytical methods and procedures, with minimal oversight, documentation, or defined process
Work with management to improve statistical integrity, accuracy, and adequacy of the team’s deliverables
Provide mentorship and guidance to other team members in regards to data analytics
Build effective working relationships with upper management and cross-functional teams
Work efficiently in a fast-paced environment and meet critical deadlines
Multi-task and prioritize requests to meet the most important and urgent business need
Minimum Qualifications:
Experience: Minimum 6 years of Data / Business Analyst experience
Education: Bachelor's or master's degree in a relevant field
Strong proficiency in SQL writing experience with deep knowledge of developing complex queries
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
Manages and improves existing reporting systems
Knowledge of different data modelling techniques
Process oriented with great documentation and presentation skills
Effective communicator with peers, management, and cross-functional stakeholders
Confident user of Microsoft Excel and/or Google Sheets
Preferred Qualifications
Reporting: Intermediate experience in Tableau or similar data visualization tools.
Knowledge on working APIs
Programming: Intermediate to Advanced experience in Python, R, Base SAS, Javascript, Java
Cognizant will only consider applicants for this position whom are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
Minimum Qualifications:
Experience: Minimum 6 years of Data / Business Analyst experience
Education: Bachelor's or master's degree in a relevant field
Strong proficiency in SQL writing experience with deep knowledge of developing complex queries
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
Manages and improves existing reporting systems
Knowledge of different data modelling techniques
Process oriented with great documentation and presentation skills
Effective communicator with peers, management, and cross-functional stakeholders
Confident user of Microsoft Excel and/or Google Sheets
Preferred Qualifications
Reporting: Intermediate experience in Tableau or similar data visualization tools.
Knowledge on working APIs
Programming: Intermediate to Advanced experience in Python, R, Base SAS, Javascript, Java
Cognizant will only consider applicants for this position whom are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
Technical Skills
SNo
Primary Skill
Proficiency Level *
Rqrd./Dsrd.
1
Excel Macros
PL1
Required
Domain Skills
SNo
Primary Skill
Proficiency Level *
Rqrd./Dsrd.
1
Customer Support
NA
Required
2
Services and Support
NA
Required
* Proficiency Legends
Proficiency Level
Generic Reference
PL1
The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2
The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3
The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4
The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.