Job Description:

Description

ICON Government and Public Health specializes in preclinical through phase IV support of clinical research and clinical trial services for biologics, drugs, and devices. We help our customers get their products to market faster with a wide array of research, regulatory, and sponsor services both within the US and around the globe and respond rapidly to global health crises.

 

Position Summary:

The ASPR Program Manager's primary responsibilities are to manage existing contracts and to expand the company’s presence and revenue stream. The ASPR PM has operational responsibility for program/project execution, supervision, administration, management and financial performance for services. The PM has profit and loss responsibility for this area of responsibility. The ASPR plans for and assigns resources to ensure that all projects and client engagements are completed on time and below the budgeted cost. The ASPR is the first-line supervisor for all subordinate team members assigned to the project who have no other direct manager to whom they report. The PM is responsible for the development, expansion, and maintenance of all customer and teammate relationships. The PM operates with substantial discretion within broadly defined corporate policies and procedures. The PM reports to and is evaluated by the Director of National Laboratory Programs.

Essential Functions:

Portfolio and Product Line Management

• As the primary point of contact for the program, the PM must plan and execute all projects and client engagements to achieve the client's objectives, milestones, and benchmarks.


• Serve as the primary point of contact for requirements definition, planning, execution and reporting for all assigned projects.


• Coordinate regularly with the client to ensure that the resources available and the execution plan are sufficient to achieve the client's goals and objectives.


• Manage subordinate project teams as appropriate to achieve the client's milestones.

Planning and Budgeting

• Plan and budget for all resources required to successfully execute all assigned projects, including, but not limited to direct project salary/labor, contracted labor, indirect salary/labor, material, and travel.


• Plan and budget for all resources required to develop, expand and maintain the client relationship, including but not limited to indirect salary/labor, business meals, entertainment, advertising, and other business development expenses.


• Plan and budget for all resources required to recruit, develop, motivate, and reward project team members and portfolio staff and achieve employee retention goals.

Revenue/Sales Generation

• In conjunction with the Director, establish and document the program revenue/sales goals annually.


• Review actual and projected revenue each month and report revenue variances to the Director.


• Develop get-well plans for revenue shortfalls.

 Cost Control

• Track Portfolio costs and compare to Income Statements and Financial Reports on a monthly basis.


• Identify, analyze and report cost variances.


• Manage costs to ensure the program does not exceed established budgets to achieve Net Profit objectives.

 Customer Relations

• As the primary point of contact for the Program, ensure that project team performance consistently meets or exceeds established customer satisfaction benchmarks.


• Develop and foster solid customer relationships by providing honest value.

 Human Resources Management

• As the primary point of contact for the program, work with the Director and Recruiting team to attract, recruit, and retain team members who meet or exceed our high standards.


• Develop and document personal and project goals that support program goals.


• For project teams operating without Project Leaders, develop and document project goals and personal goals for each team member that supports the program goals.


• Provide guidance and feedback to team members concerning employee development needs and advocate and budget to meet those needs.


• Review goal achievement with team members on a semi-annual basis, providing clear feedback on results, accomplishments, issues and deficiencies.


• Address discipline issues in accordance with corporate policies and after appropriate coordination with the Director and TMS.

 Communications

• Communicate regularly with team members concerning program performance, corporate policies and initiatives, corporate news and another project, site and corporate developments.


• Communicate regularly with the Director about Portfolio status, client status, anticipated resources requirements, and business opportunities.

 Administrative Support

• Serve as the primary focal point for the distribution and collection of a variety of corporate and program correspondence to meet information needs.


• Distribute, collect, review and certify timecards, monthly reports, and other recurring and ad hoc reporting requirements.

 Reasonable Accommodation Statement:

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

Laboratory/office environment; may require working evenings and weekends. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to manipulate objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. Work may involve long periods of standing and handling of numerous chemicals and/or hazardous biological material. The employee must occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually moderate.

Qualifications

EducationBachelors of Management (required)
Experience5 years: Leadership experience supporting a government services contract (required)
7 years: Demonstrated performance in consulting, project management, or technical discipline related to the project (ten years without a degree) (required)
Project Management Experience (required)
Financial Management/Budgeting Experience (required)
Experience Planning, Organizing, Directing and Controlling a Program (required)
Excellent Communication Skills (required)
Analytical (Financial and Business) Skills (required)
MS Excel Skills (required)
Active DOD Secret Clearance (preferred)
10 years: Demonstrated performance managing a large workforce on a government contract (preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Apply Now