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Associate System Administrator at Charter Communications in Town and Country, Missouri
Posted in Other 30+ days ago.
Job Description:
JOB SUMMARY
Deploys the release of new technologies as well as designs, installs, configures, maintains and performs system integration testing of PC/server operating systems, related utilities and hardware. Administers applications supporting all Charter Media.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience
- Diagnoses hardware and software problems and replaces defective components.
- Performs data backups and disaster recovery operations.
- Responsible for troubleshooting server problems as reported by users.
- Researches, evaluates and recommends software and hardware products.
- Supports Web access and maintains a secure systems environment.
- Provides new hardware specifications to users based on application needs and anticipated growth; installs new servers and maintains the server infrastructure.
- Defines procedures for monitoring and evaluates, diagnoses and establishes work plans to resolve system issues.
- Performs troubleshooting for complex hardware, software and network problems, including Citrix and Share Point.
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Must be proficient in MS Office
Excellent communication skills and the ability to work well with all levels of business users in a professional manner
Ability to lift 40 lbs
Ability to sit and stand for extended periods of time
Ability to perform after hours tasks
Knowledge of service ticket requests utilizing software such as Remedy
Education
BA/BS in Information Technology, Computer Science, or related field or equivalent work experience
Related Work Experience
System related experience
PREFERRED QUALIFICATIONS
Related Work Experience
2 years of related IT work experience
1 year of System related experience
WORKING CONDITIONS
Office environment
For more information on Spectrum's benefits, please click here.|13526|01873 - Town & Country 817 Charter Com