Posted in Other 28 days ago.
Work Shift: DAY
Work Week: M - F
This position exists to provide consultative support for routine workforce issues that impact the overall operational effectiveness of the assigned client groups. The incumbent conducts research on policies, procedures, employment law, and core areas of human resources, and ensures ease of access to HR deliverables for operations clients. Provides routine consultation to employees about individual employment issues. Facilitates education on human resources topics.
Does not have direct or indirect patient care responsibilities
SPECIFIC ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; meets commitments
Oral Communication- Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings
Written Communication- Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information
Change Management- Develops workable implementation plans; communicates changes effectively
Quality Management- Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
Business Acumen- Understands business implications of decisions
Cost Consciousness- Works within approved budget; conserves organizational resources
Organizational Support- Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values
Strategic Thinking- Develops strategies to achieve organizational goals; adapts strategy to changing conditions.
Judgement- Displays willingness to make decisions; exhibits sound and accurate judgement; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
Planning/Organizing- Prioritizes and plans work activities; uses time efficiently; organizes or schedules other people and their tasks.
Professionalism- Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments
Quality- Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality
Quantity- Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly
Safety and Security-Observes safety and security procedures; uses equipment and materials properly.
Adaptability- Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality- Is consistently at work and on time
Dependability- Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments.
Initiative- Seeks increased responsibilities; takes independent action
DELIVERABLE AND PERFORMANCE MEASURES
Regulatory and process compliance
Customer Satisfaction Index
B.S./B.B.A. in business administration or another complimentary field. Applicable experience may be substituted in lieu of a degree.
2-4 Years human resources experience with at least one year of experience directly related to organizational consulting for at least two core functions of human resources.
CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED
None required for this position. PHR designation is a plus.
SPECIAL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
Ability to interact, influence, and partner with managers to achieve positive results for the organization. Solid experience with the utilization of MS Office products, including Outlook, Excel, Word, and PowerPoint. Ability to identify and effectively utilize resources to accomplish multiple tasks with high priority. Ability to apply critical thinking skills to identify appropriate resolution for routine and non-routine issues. Bilingual communication (English - Spanish) is a plus.
An Activity Checklist (see final page) must be prepared for each job and be attached to the job description. Reasonable accommodation may need to be made to these requirements to enable individuals with disabilities to perform this work.
Professional office environment
Computer work, phone
Virtual management of the process (remote recruiting)
Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity,national origin, age, disability, status as a protected veteran or other characteristics protected by law.
VEVRAA Federal Contractor - priority referral Protected Veterans requested.
Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research. Houston Methodistis consistently ranked in U.S. News & World Report's "Best Hospital" list and was recently named the number one hospital in Texas. FORTUNE magazine has placed Houston Methodist on its annual list of "100 Best Companies To Work For" since 2006. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 1,119 licensed beds, 67 operating rooms and over 6,000 employees, Houston Methodist offers complete care for patients from around the world.