Operations Manager - Placentia, CA at Henry Schein in Placentia, California

Posted in Management 29 days ago.

Job Description:


Job Overview

This position is responsible for managing the HPR Operations Team for Distribution, Assembly, and Repair of Medical Device business segments. This position is responsible for meeting customer expectations, advancing continuous improvement initiatives, training and development, and ensuring quality assurance & regulatory compliance.


  • Manages Placentia operations team for Distribution, Assembly, and Repair business segments

    • Day-to-day oversight of Operations Team to address bottlenecks, resource allocation and other productivity issues

    • Responsible for achieving production goals and on-time delivery performance for key customer segments

    • Develop first level departmental supervisory team

    • Actively promote safety awareness and practice throughout the facility

  • Advances continuous improvement initiatives

    • Drives projects to improve outcomes and efficiencies by leveraging quality management lean production methodologies

    • Partners with ERP applications team to drive process automation

    • Reviews, updates and creates operational SOPs as required. Coordinates updates with QA/Regulatory Team to assure QMS compliance

  • Establishes Business Intelligence Metrics and Reporting

    • Develop and monitor KPIs pertaining to on-time delivery, inventory management, order fill rates and operational costs

    • Monitors productivity metrics to provide feedback on TSM training and development

  • Quality Assurance and Regulatory Compliance

    • Ensure all standards and regulatory requirements are met including FDA, MDSAP, OSHA, ISO, and other standards

    • Collaborate with QA/Regulatory to enhance and improve effectiveness of operational processes for receiving/inspection, product compliance, and non-conforming material

    • Implement Corrective and Preventative Actions (CAPA) as applicable to address issues and drive improvements

  • Inventories and Materials Management

    • Manages and coordinates activities of personnel engaged in inventory management, purchasing, and supply chain & logistics

    • Optimize inventory levels and control reserves



Typically 10 or more years of increasing responsibility and complexity in terms of any applicable professional experience; 1 or more years of management experience.


Typically a Bachelor's Degree or global equivalent in related discipline. Master's degree or global equivalent a plus.


  • Strong management and leadership skills and ability to attract, retain, motivate, develop and mentor team members for high performance

  • Outstanding verbal and written communication skills and ability to resolve disputes effectively

  • Excellent presentation and public speaking skills

  • Excellent independent decision making, analysis and problem solving skills

  • Understand and act on financial information that contributes to business profitability

  • Ability to plan and manage successful projects; understand available resources, develop timeline, budget, assign tasks and areas of responsibility

  • Lead team(s) to achieve company goals in creative and effective ways

  • Excellent planning and organizational skills and techniques

  • Communicate effectively with senior management

  • Good negotiating skills and ability to effectively manage outsourced relationships

  • Ability to influence, build relationships, understand organizational complexities and manage conflict

  • Broad professional and managerial skills with a good understanding of industry practices and company policies and procedures

  • Ability to lead virtual teams


  • 5+ years in Operations leadership positions, preferably within the regulated healthcare industry

  • Proficient in Microsoft Office

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status

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