Service Technician at Sunbelt Rentals in Fort Mill, South Carolina

Posted in Other 24 days ago.

Job Description:

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review our opportunities!


The Service Technician will coordinate with the leadership team to provide an exemplary level of equipment service to our customers, demonstrate skills and performance in the use, operation, set up and repair of all company equipment. This position is a highly skilled technician and requires the individual to demonstrate a very high level of professionalism through positive communication and appearance. The main goal of this position is to restore equipment to a "like new" status in three core functions - Safety, Mechanical and Quality Appearance.

Position Responsibilities:

  • Travels to and perform all levels of repair on-site at various Flooring Solutions locations. Expected travel is 75%, both driving and air plane as needed

  • Experience in full break down and repair of cleaning equipment (Tennant preferred), including major repairs

  • Deep diagnostic expertise to diagnose equipment needs to meet standards in areas such as safety, mechanical and quality appearance/cosmetic. Understand major repair needs for all aspects of equipment.

  • Troubleshooting and repair skills in mechanical and electrical systems

  • Clean, repair, order and install all necessary parts to ensure these standards are met

  • Ensure decals are replaced and equipment is cleaned, then detailed

  • Train onsite service techs to diagnose and repair equipment to maintain quality, as well as regular check-ins and preventative maintenance

  • Maintains warehouse area

  • Operates company vehicle safely and maintains a valid driver's license and excellent driving record free from points

  • Keeps records and maintains company vehicle. This includes: washing, oil-changes and general safety inspection. Any defect or variation from normal performance should be reported to the supervisor.

  • Maintains and tracks company tools and supplies. (Broken tools should be brought to supervisor for replacement.) Provides own tools as outlined.

  • Communicates professionally with customers, service techs, managers, and sales engineer

  • Completes appropriate paperwork for repairs

  • Work with service technicians to keep appropriate records and paperwork. Keeps track of serial numbers.

  • Delivers and installs rented equipment. Trains authorized operator (and/or customer) on safe use of equipment.

  • Implements proper and safe procedures

  • Demonstrates a professional and courteous demeanor to customers and PC team

  • Demonstrates effective written and verbal communication. Takes accurate phone messages and has a clear, professional manner when speaking with customers. Communicates effectively with staff.

  • Is on call for emergency service and is available if such emergencies arise.

  • Successfully troubleshoots and completely understands the operation, function, specifications, capabilities and controls of any piece of rental equipment. Understands advanced electrical motors and controls and their operations.


Education & Experience:

  • Valid driver's license free from points required

  • Some after-hours and weekend work will be required during peak times

  • Must be able to travel 75% of the time, both locally and nationally

  • Basic math skills

  • Must be at least 21 years of age in order to operate commercial vehicles

  • Sweeper/Scrubber and Surface Preparation product line background preferred

Physical Demands:

Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job. Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work. All duties must be performed according to Sunbelt's safety policies and guidelines. Reasonable accommodations may be made to comply with ADA/ADAAA.

The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.

Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected ground

Gear up for an exciting career!

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.