The Oncology Patient Navigator will guide patients through the care continuum, establishing contact with recurrent and newly diagnosed cancer patients and/or family member, or caregiver. The Patient Navigator will understand the clinical pathways established by the PBMC Oncology Program and will direct the patients to health care services within the organization, at outside facilities, and within the community for timely diagnosis, treatment and survivorship. The Patient Navigator will actively identify and address barriers to care that might keep the patient from receiving timely and appropriate treatment for their cancer diagnosis. The Patient Navigator will connect patients with resources, health care and support services in their communities and assist the patient and oncology physicians in the transition from active treatment to survivorship. The Patient Navigator will work closely with the PBMC Oncology Program and community based service providers (i.e. ACS) to identify and address community needs for cancer screening services and education regarding cancer prevention and early detection. The Patient Navigator will be responsible for ongoing evaluation and quality improvement of the Navigator Program and with support from the Oncology program and provide supporting data for quality initiatives. The Oncology Patient Navigator would participate in Maine Health Cancer Care Network navigator committee, work groups, etc. to maintain best practice.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
License/Certifications: Current license to practice as a Registered Professional Nurse in the State of Maine, or Licensed Social Worker (LMSW or LCSW). Oncology Certification or defined process for achievement of certification required. (OCN or AOSW).
Experience: Experience working in medical settings and interacting collaboratively with medical teams. Experience working with oncology patients and families preferred. Experience in community outreach is desirable.
Demonstrated competency in applying evidence based knowledge, theory, practices, principles, and processes of professional nursing.
Compassionate, articulate and patient
Knowledgeable about the breadth and accessibility of community resources.
Strong communication, interpersonal and organizational skills.
Ability to build and maintain solid interdepartmental relationships.
Strong problem solving and advocacy skills.
Ability to prioritize workload, handle multiple tasks and to work independently with limited supervision.
Ability to identify potential crisis situations involving patients and/or families and to initiate appropriate action.