Facility Manager at JLL in Augusta, Maine

Job Description:

Position Description
Facility Manager

This position physically sits at our Augusta, ME facility.

Roles and Responsibilities
* Proactively manage all facility services in accordance with JLL account and client standard processes and procedures, ensuring superior customer satisfaction.
* Manage all assigned facilities to achieve the highest level KPI performance targets.
* Evaluate all assigned facilities based on the established grading. As part of this program evaluate the mechanical equipment, building shell, interior finishes, energy effectiveness, etc. and develop recommendations for improvements.
* Develop and manage facility operating budgets for the assigned portfolio, proactively track variances and manage within target.
* Achieve cost savings through maximizing utilization of suppliers, preferred vendors/contractors and identify additional efficiency opportunities, consistent with client goals.
* Lead the IFM team as a program manager or subject matter expert in one specialty discipline, i.e. Compliance, EH&S, Energy & Utility Cost, BDRP, etc.
* Represent client's real estate organization at the regional level, developing and fostering regional client relationships as appropriate.
* Develop and maintain a high performance team including hiring, talent and succession planning, manager and individual development planning.
* Insure compliance with client portfolio wide initiatives and required local, state and federal laws and regulations, JLL audit and compliance requirements.
* Regularly attend and/or participate in training opportunities to maintain high technical, administrative and managerial competency levels.
* Develop best practices and innovations to implement on account and share with JLL.
* Accountable for the accuracy and timely updates to all systems data utilized for the account process, procedures and metrics supporting IFM.

Skills/Qualifications
* Bachelor's degree or equivalent facilities management experience.
* 5+ years facility management experience with corporate or third party service provider.
* CFM, CPM, RPA or CSM designation is a plus.
* Strong supervisory skills with the ability to coach, mentor and train.
* Business acumen including financial planning and analysis. Must be able to manage within budget and time constraints.
* Excellent interpersonal, communication, negotiation and presentation ability.
* Superior customer service, relationship building and follow up skills.
* Computer proficiency with Excel, Word, Outlook and Computerized Maintenance Management System (CMMS) required.

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