ARI helps companies around the world approach fleet management as an investment that drives business success. Headquartered in Mount Laurel, New Jersey, our people are united by the shared vision that fleet is much more than a collection of vehicles - it's a strategic asset for our clients. With nearly 2 million vehicles managed in North America, the UK and Europe, we help our customers build competitive advantage through business insight, data analysis, and the value of Holman Enterprises' collective automotive competencies.
Remote opportunity available! Can be located anywhere in the United States.
Principal Purpose of Position:
Assist drivers with emergency roadside assistance.
Assists drivers in locating suitable repair locations.
Provides accurate documentation on all maintenance and repair events.
Verifies that all repair and maintenance work is necessary and done at a fair price.
Reviews and authorizes all repairs for fleet vehicles as necessary.
Documents all instances where a cost savings is realized.
Ensures appropriate preventative maintenance schedule is followed.
Maintains all monthly metrics at or above the established goal.
Offers assistance willingly and makes a positive contribution to morale.
Shows sensitivity to and consideration for other's feelings.
Punctual, regular and consistent attendance.
Responds positively to change, offers suggestions for improvements, remains calm and professional under pressure and accepts constructive criticism positively.
Can be counted on to carry out assignments carefully and with appropriate follow-up. Overcomes obstacles to meet goals. Accepts personal accountability for his/her actions.
Keeps manager and/or coworkers informed of work progress and other necessary information.
Maintains a positive relationship with management and other workers, listens effectively.
Must be able to complete transactions with accuracy while providing a high level of quality service
Perform all other duties and special projects as assigned.
Education and/or Training:
High School Diploma or Equivalent
Vocational or Technical education recommended
Basic Knowledge of Microsoft Office
Typing - 20-25 WPM
Relevant Work Experience:
10 to 15 years of experience in automotive or truck repair
ASE Certified in 3-7 car, or 3-6 truck repair categories
Holman Enterprises provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.