Reports to Practice Manager (BMG). Provides diagnostic and therapeutic services to adults and children with speech/language/cognitive impairment and/or other neurogenic communication disorders. Serves as a resource to staff.. Participates in departmental programs and activities and serves as a role model of quality clinical practice.
MISSION, VALUES and SERVICE GOALS
MISSION: We deliver outstanding care, inspire health, and connect with heart.
VALUES: Trust. Respect. Integrity. Compassion.
SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
JOB SPECIFICATIONS
Education and Experience
The knowledge, skills, and abilities as indicated below are normally acquired through the successful completion of a Master's Degree in Speech Language Pathology. License in the State of Indiana is required. Previous acute care, in-patient rehab and out-patient treatment beneficial.
Knowledge & Skills
Requires familiarity with use of modalities and equipment needed to complete standard treatments offered.
Working Conditions
At risk for occupational exposure to blood-borne pathogens.
Physical Demands
Sufficient balance and strength necessary in standing to insure patient safety.
ESSENTIAL JOB DUTIES The below statements are intended to describe the essential job functions and level of work performed by individuals assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel occupying this position.
Clinical Practice
Completes appropriate assessment per physician's orders and diagnosis.
Develops treatment plan including time based functional goals.
Reassesses the patient and modifies treatment plan appropriately with respect to objective findings.
Communicates directly with physician regarding any requests for changes to physician prescribed therapy.
Assures Rx is current.
Oversees and supervises patient treatment planning with therapy assistants.
Follows all practice act and regulatory guidelines for assistant supervision and patient management. Incorporates skills learned at continuing education/in-services into daily practice.
Utilizes a variety of appropriate evidence based treatment techniques through individualized treatment planning to optimize outcomes.
Instructs patient/family in therapeutic activities, provides hand-out when appropriate, and documents in the medical records.
Communication with patients and families is professional and appropriate to their level of understanding and need.
Department Operations
Meets productivity expectation for assigned area.
Actively and appropriately participates in meetings, program development, special projects, TVM, etc.
Demonstrates initiative and flexibility in managing caseload on a daily basis.
Proactively seeks to assist others when personal caseload is less than productivity expectation.
Holds self- accountable for all information related to policy and regulatory guidelines presented in meetings, in-services, in writing and verbally.
Accepts responsibility and performs daily support activities when those personnel are not available.
Meets all defined deadlines (license, CPR, mandatory ins., TB).
Collaborates with all disciplines/ancillary personnel to effectively manage patients.
Consistently follows team norms for communication.
When giving direction to support personnel, expectations are made clear.
Documentation
Adheres to department policy times frames for completion of all paperwork (evals, notes, etc..
Documentation includes appropriate detail to support all billing charges and is completed in a timely fashion to meet payor requirements for prior authorization, and continuation of treatment.
Completes content of all documentation and appropriate for diagnosis and condition (i.e. objective functional measures, special tests, minutes).
Signs/cosigns documentation appropriately per practice act and policy.
Professional Development
Maintains professional membership and is encouraged to participate in organizational activities and meetings.
After attending continuing education, presents an inservice that will enhance staff knowledge and skills, improve pt. mgt., pt. outcomes and promote fiscally responsible pt. mgt.
Serves as a clinical resource to staff throughout the organization and community.
Maintains knowledge of clinical practice through literature review.
Provides supporting reference articles when presenting inservices, case presentations, etc.
Contribute to the overall effectiveness of the department
Completes other job-related duties and projects as assigned.
STANDARDS OF BEHAVIOR
Patient/Customer Centered
Anticipates and takes proactive steps to ensure customer's needs are met
Places courtesy and service above routine and goes beyond customer expectations
Keeps patient/work environment neat and clean
Understands and applies job-related aspects of patient safety and identifies, reports and corrects safety concerns as quickly as possible
Respect
Keeps others well informed
Practices active listening
Develops and maintains positive working relationships
Uses problem solving techniques to resolve issues and makes decisions within personal sphere of influence
Seeks to understand patient's experience
Integrity
Demonstrates integrity and strong business ethics
Utilizes time and resources in a prudent manner
Strives to continually improve department processes and services
Projects professional image through enthusiasm towards work, behavior and appearance
Compassion
Demonstrates Beacon values verbally and through actions
Displays and exhibits caring behaviors with each interaction
Demonstrates self-awareness and sensitivity to the perceptions of others
Listens carefully to input and concerns and takes appropriate action
Interacts with dissatisfied customers in a calm, respectful manner and seeks resolutions
Trust
Maintains confidentiality at all times
Fosters a sense of trust and collaboration among associates
Verbal and written communications are clear and effective
Responds to change in a positive manner
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
Attends and participates in department meetings and is accountable for all information shared.
Completes mandatory education, annual competencies and department specific education within established timeframes.
Completes annual employee health requirements within established timeframes.
Maintains license/certification, registration in good standing throughout fiscal year.
Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
Adheres to regulatory agency requirements, survey process and compliance.
Complies with established organization and department policies.
Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: