Domestic Transportation Coordinator at Restoration Hardware in North East, Maryland

Posted in General Business 3 days ago.

Type: Full-Time





Job Description:

JOB DESCRIPTION
We are looking for a Coordinator to join the RH Domestic Transportation team. Our department moves RH's products all over North America using various modes of transportation. We need someone who is willing & able to support the movement of goods for our clients and our cross functional customers. Our ideal candidate will have the ability to quickly learn about the various methods that merchandise is transported and possess the interpersonal skills to work with business partners to move what they need moved. This exciting role will have the opportunity to be exposed to several cross-functional departments opening several paths for future growth and development.

At RH we believe deeply that the \"right\" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take \"no\" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.

YOUR RESPONSIBILITIES:


  • Proactively track in-transit shipments to monitor on time delivery using the latest shipment visibility tracking tools
  • Collaborate with internal customers and our network of transportation providers to arrange for the shipment of goods
  • Solicit rate quotes from carriers and exercising sound judgment when deciding which carriers to use balancing service with cost.
  • Approve or decline additional carrier accessorial charges
  • Support the domestic transportation mission to find high performing carriers and address underperforming carrier issues
  • Answer and respond to inquiries. These inquiries are generally load-tracking questions, rescheduling deliveries, and helping move product.

OUR REQUIREMENTS:


  • Exemplify Our Core Values
  • Agility - Our business needs change and our People need to be to flexible
  • The ability to maneuver through common software tools and learn new applications as needed.
  • Attention to detail - We enter information into systems and we need to do it correctly.
  • Comprehend issues, understand what causes them, and be part of the solution.
  • Understands "what needs to be done" and takes initiative to drive closure on key tasks and open items
  • Communication - All of the work we do depends on understanding what our customers need, and being able to direct others on what to do. Effective communication is key.
ABOUT US
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.