Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wells Fargo Technology is a team of more than 40,000 information technology and security professionals who help keep Wells Fargo at the forefront of America's diversified financial services companies. Employees execute an engineering-led IT strategy to deliver stable, secure, scalable and innovative services that provide Wells Fargo global customers 'round-the-clock' banking access through in-store, online, ATM, and other channels. Wells Fargo Technology plays a critical role in the company's customer and employee experience, business and risk management transformation, and growth agenda.
As part of the Enterprise Application Services (EAS), Continual Service Improvement (CSI) organization this role will have the responsibility for a wide range of activities focused on risk mitigation, audit engagement and corrective action/issue resolution. This role will implement processes or improvements in the management of these key areas, including ensuring their successful delivery. They will need to work closely with senior leadership across both the EAS organization and the risk organization. This position will be key to creating efficiencies that will enable the organization to improve the identification and management of operational risk.
Key responsibilities include, but are not limited to:
Document, enforce, enhance and communicate an EAS process to self-assess and identify risk in partnership with the risk organization to enable effective risk management.
Drive identified risks to the appropriate solution path and ownership.
Manage solutions to effectively close risks in a timely fashion.
Build and maintain strong relationships across the EAS leadership team and the risk organization.
Document, enforce, enhance and communicate an EAS process to enable more efficient audit assessments.
Translate complex, technical concepts so that they are clearly understood by all audiences in support of sound decisions to meet risk objectives.
Ensure solutions include technology perspective that meets strategic technology goals, leveraging proven industry standards to address risk.
Monitor and report on remediation plans and progress.
Concise, effective communication with both executive level leadership and line management levels, both verbally and in writing
Assess opportunities to create efficiencies for current risk controls and processes including automation.
Familiarity with control and process automation.
Successful candidates must demonstrate the following:
Ability to ramp up quickly and deliver results in less defined and constantly changing environments
Self-starter who proactively seeks out knowledge to attain expertise in new fields or responsibilities
Proven strength in building high organizational awareness, autonomously navigating an organization, and engaging key stakeholders
Effective at building relationships and partnerships to achieve risk goals and avoid any 'us vs. them' perception from line managers
Highly analytical; comfortable with seeking out and analyzing all levels of detail
Experience in strategy, process, planning, and/or business reporting for senior audience
Experience identifying key issues, involve affected parties, design solutions, obtain buy-in, and communicate effectively through resolution
Strong knowledge and understanding of the financial, operational, technical and regulatory drivers impacting a complex and dynamic global technology environment
10+ years of technology experience
3+ years of experience with Governance, Risk, and Compliance (GRC) concepts
3+ years of process definition and documentation experience
5+ years of experience creating pivot tables and performing data analysis in Excel
3+ years of experience conducting project meetings, presentations and status reporting
Experience managing large technology development efforts within a major line of business
Ability to influence across all organizational levels, particularly senior management
1+ year of risk management and mitigation experience
Strong relationship development skills
Ability to research and report on a variety of issues using problem solving skills
Ability to facilitate and lead meetings to reach conclusions, identify tasks, record actions, and achieve results
Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals
IT Infrastructure Library Certification (ITIL)
Experience with technology related regulatory requirements and frameworks including: FFIEC, COBIT, COSO, NIST, ITIL
Other Desired Qualifications
Experience with Information Technology governance risk and compliance processes such as policies, control standards and risk management concepts
Familiarity with one or more of the following: Application Maintenance Calendaring Tool (AMCT), iTracker, Qualys, Policy Exception Management System (PEMS)
Ability to travel up to 10% of the time
MN-Minneapolis: 255 2nd Ave S - Minneapolis, MN NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC TX-Irving: 6051/6061 N State Hwy 161 - Irving, TX AZ-Chandler: 2600 S Price Rd - Chandler, AZ AZ-PHX-Northwest Phoenix: 2222 W Rose Garden Ln - Phoenix, AZ NY-New York: 100 Park Ave - New York, NY NJ-Summit: 190 River Rd - Summit, NJ NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.