We are a top 10 national home healthcare company with an overall 50 year history of excellence driving our future vision forward. We are putting a dent in the homecare universe through our commitment to providing affordable, personalized, patient and family centered medical home healthcare, home hospice, private duty homecare and independent living support services delivered in a concierge style, on-demand to create an exceptional patient experience. What makes our vision different:
Culture driven by servant based leadership with an inverted organization chart. Our clinical teams are at the top and our CEO is at the bottom supporting our organization
Our Care Centers are not franchises. We have a National Support Center helping our Care Center leaders manage and drive their local "family business" style of operations, clinical and patient experience
Our teams manage their local Care Centers where they are embedded in the fabric of the communities they serve
We are committed to caring for our patients just as if they were our family
Why working here is awesome :
Industry leading online training system and modules for continuing education thru Intrepid University
Clinician centric WellSky EHR to improve clinical documentation quality and patient care
Competitive pay with healthcare, dental, vision, pharmacy, Flexible Spending Account, Dependent Care Account benefits with affordable premiums for Full-time team members
401K available to all team members
Supportive time away through PTO time and company paid holidays for Full-time team members
Mobile benefits access, 98.6 telemedicine access, health education library and health cost estimator for Full-time team members.
Company paid Life Insurance up to $50K and AD&D insurance with the option of additional affordable voluntary life and AD&D available for Full-time team members.
Short and long term disability insurance available at affordable rates for Full-time team members.
Talent science that improves the quality of our talent acquisition, recruiting process and team members
Great work you'll do here :
This position is responsible for the planning, coordinating and delivery of quality skilled services. The Clinical Supervisor is responsible for the orientation and continuous supervision of all direct care staff and assist with supervision and coordinating all support services. In addition, the Clinical Supervisor will also fill the role of the Administrator should the Administrator be unavailable for the surveyor/auditor.
Direct responsibility for delivery of quality care that meets client specific needs and in compliance with program/payer rules and physician orders
Responsible for efficient and effective utilization management in accordance with client needs, physician orders and payer requirements
Facilitates communication and coordination of care between clients, families, caregivers, physicians and other service providers as necessary
Participate in on call rotation
Proficiency in home care Conditions of Participation, coverage and qualifying criteria for Medicare, Medicaid and insurance plans
Assures efficient coordination of caregivers through case conferences and scheduling process
Assures current and accurate clinical records in compliance with documentation requirements and program specific rules for coverage and qualifying criteria
Assures clinical records are maintained in their original state and not improperly altered or fabricated
Plans and assures the adherence to budgetary guidelines
Exercises appropriate expense control management
May perform OASIS SOC/ROC/Recertification visits and regular skilled nursing visits as required
Gathers patient intake information from referral sources and completes necessary tasks to admit patients appropriate for home health services
Directs and supervises clinical team to review documentation for necessity of services, quality care and compliance with physician orders and the plan of care to ensure quality care and reimbursement
Works with DOPS or Administrator to coordinate internal compliance review and monitoring activities including monthly, quarterly and annual audits as required
Facilitates the audit process for clinical and billing purposes to improve the efficient delivery of client care and to assure appropriate reimbursement for services rendered
Oversees personnel management functions of direct reports including staffing, performance reviews and disciplinary actions
Provides a plan for staff retention and development
Assures appropriate training to meet agency and regulatory requirements
Completes other assignments and duties as requested and assigned to accomplish the goals and objectives of the Company
What we'll love about you :
Passion and commitment to clinical excellence, quality and integrity
Embracing and leading the patient care mission through providing an exceptional patient experience
Positive attitude and ability to fit in as a collaborative team member for patient care
Excellent interpersonal communication and patient/family engagement skills
Commitment to clinical documentation excellence and quality along with ability to educate and inspire others
High energy, focus, work ethic, motivation and commitment to lifelong learning and growth
Flexibility with diverse clients, cultures, and environments allowing you to provide excellent care
Ability to demonstrate clinical skills in both a collaborative and solo contributor capacity
Experience with EHR systems and their implementation/optimization in complex clinical settings
Proficiency with federal, state and governing agency regulations
Participates in continued clinical and in-service education, as well as professional training required by law
Knowledge and comfort level working with technology and enterprise wide support systems and tools
Successful management of a high volume of work, changing priorities as needed
Appropriate judgment and critical thinking in decisions that requiring consideration of regulatory compliance, customer service, patient welfare and company interests
Outstanding presentation, writing and communication skills
Promotes the agency through positive representation and communication of its services
Capable of using professional judgement to delegate selected nursing tasks
Strong ability to be the public face of the organization, and serve as an advocate for Home Healthcare, Home Hospice and other service lines
Creative thinker who embraces thought leadership
Capable of making challenging decisions and willing to take responsibility for them.
Current Registered Nurse license in the state of practice
Three (3) years of clinical experience is required. Two (2) years of home care experience with one (1) year of management (supervisory) experience in a clinical setting