Part Time - Human Resources Coordinator - IHG Army Hotel Holiday Inn Express - Ft. Bliss, TX at IHG in Fort Bliss, Texas

Job Description:

About us

At Intercontinental Hotels Group, we own, operate and franchise more than 3500 hotels, offering close to half a million guest rooms in nearly 100 countries.  By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired, and successful hotel company the world over.

At Holiday Inn Express® we want our guests to relax and be themselves which means we need team members to:

Be you – by being natural, professional, and personable in the way you are with people

Get ready – by taking notice and using your knowledge so that you are prepared for anything

Show you care – by being thoughtful in the way you welcome and connect with guests

Take action – by showing initiative, taking ownership and going the extra mile

Your day to day

Perform entry-level human resources and administrative duties in support of the hotel’s Human Resources programs and philosophies.  Provide basic employee assistance, often serving as initial point of contact for human resources-related matters.

Act as primary point of contact for employees for routine inquiries regarding employment, policies, procedures, and payroll and/or benefits issues.  Follow-up as needed to ensure resolution.  Escalate serious matters to supervisor as needed. 

Coordinate the preparation of employee orientation, training sessions, and employee morale programs or events.  May participate in presenting new employee orientation materials.  Meet with new employees to review new hire paperwork for accuracy and completeness.   

Assist in the communication and administration of employee benefit programs; distribute information and forms to employees. 

Assist with the recruitment process which may include screening, routing, tracking, and filing of resumes and applications, scheduling interviews, processing background, employment verification and reference checks, writing and mailing correspondences to candidates, solicited resumes and/or applicants, maintain internal and external job posting sites, place advertisements, and enter applications, resumes, and hire information into system(s).

Prepare a variety of correspondence, reports, and/or presentations which may include:

Gathering and summarizing information from various sources

Analysis and summary of data

Creating spreadsheets, charts, and/or graphics

Entering, retrieving and/or manipulating data within software programs or database

Organize and expedite flow of work; follow-up on pending matters; communicate and interpret instructions; and communicate information to staff or clients in manager’s absence.  Maintain manager's appointment calendar and complete and submit expense reports; coordinate telephone/conference calls and incoming mail; set up and maintain filing systems, etc.  Maintain an organized, clean, and professional work area

Identify and assist in planning for the purchasing of supplies, equipment, facilities and services necessary to maintain an efficient office.

Complete and/or coordinate activities related to assigned projects; assist in establishing project timetables, action steps and status updates; follow-up, as appropriate, to ensure timely execution to meet established deadlines.

May maintain and update employee records and files (including personnel forms and files, Leave of Absence forms and files, Worker’s Compensation files, updating the OSHA 300 logs, etc.

Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include Hotel Management/Staff, Corporate Human Resources, and Corporate Legal and HR Shared Services/Hite to Retire.

Perform other duties as assigned.

What we need from you

High school diploma or equivalent and at least 1-2 years’ experience in Human Resources or Administrative Support.  Some college preferred.  Must speak fluent English.  Other languages preferred.

This job requires ability to perform the following:

Carrying or lifting items weighing up to 25 pounds

Standing and moving around the facility

Handling objects

Use a keyboard to generate various work-related documents

Strong customer service and communication skills required with ability to effectively communicate with all levels of the organization.

Excellent computer skills including MS Word, PowerPoint and Excel.  ADP/Timesaver experience preferred.

Ability to type at least 45 WPM.

Ability to maintain confidential information is critical

Mathematical skills, including basic math, percentages and variances are utilized frequently.

May be required to work nights, weekends, and/or holidays.

What we offer

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.   Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

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