Senior Director of Human Resources - San Antonio, TX at MVM, Inc. in San Antonio, Texas

Job Description:

TITLE: SENIOR DIRECTOR OF HR

LOCATION: SAN ANTONIO, TEXAS

About MVM, Inc.

Service, Support, Success are the pillars upon which MVM’s founders built the company, and they continue to serve as MVM’s core values. Along with our uncompromising insistence on integrity and ethical business practices, these values make us the service provider of choice for our customers and the employer of choice for our dedicated team members. 

Working at MVM, Inc. takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally.  We seek employees who are passionate about serving and making a difference in lives of others.

The Director of HR will be responsible for leading a team of HR professionals to manage MVM’s 800 decentralized employees in the US, Cuba and Puerto Rico.  This position reports directly to MVM Leadership and will be accountable to a Corporate Board of Advisors.  

The emotionally intelligent HR Director will manage a full lifecycle HR function with primary focus on employee relations, talent acquisition and compliance in a fast-paced complex operation.   The agile HR Director will model MVM’s culture of high-touch employee engagement, making sound decisions with empathy and firmness, modeling and setting the bar for leadership, integrity and accountability.

Job Essential Functions

• Manage a team of six HR Business Partners and Recruiters to deliver a quality employee, candidate and customer experience


• Strategic advisor to MVM Leadership on all employment related matters, ensuring contractual and legal compliance


• Track, analyze and communicate to MVM Leadership and Board of Directors key success metrics to include but not limited to; attrition, retention, employee relations and new hire onboarding


• Possess high levels of emotional intelligence, professional agility, and managerial courage to make decisions and provide feedback even when met with opposition


• Makes sound quick decisions relying upon analysis, wisdom, experience and judgement

Employee Experience

• Leverage MVM tools, technologies and resources to ensure HR team can meet the business needs of over 800 decentralized field employees


• Ensures all employee relations matters are managed timely and in compliance while striking a balance of both compassion and firmness


• Employ leading employee retention techniques to minimize attrition and increase productivity


• Monitor effectiveness of the company’s new-hire orientation and on-boarding programs and revise them as necessary to meet the changing needs of the company and staff


• Ensure HR team meets the administrative employee-related needs to include but not limited to; workers compensation, unemployment and leave


• Create and facilitate communication among employees and management; guide managers and employees on problem solving and dispute resolution


• Execute company-wide performance management for leadership staff


• Successfully guide healthcare enrollment and ensure employees are educated on available total compensation benefits


• Proactively audit and coordinate established procedures, systems and standards for HR operations


• Ensure MVM remains compliant with the Service Contract Act and communicates any SCA Administration concerns to the Board of Directors


• Proactively stay up-to-date on industry trends and constantly recommends best practices and process improvements

Candidate Experience

• Lead team of Recruiters to deliver high quality staff to meet MVM business demands


• Manage Recruitment team to guarantee a positive candidate experience from requisition branding through onboarding


• Ensure all Recruitment processes are compliant with Federal, State and OFCCP guidelines


• Collaborate across the organization to optimize staff forecasting and introduce new ideas to operational leadership to help ensure staffing levels are maintained


• Develop and monitor processes and procedures to assure the company is hiring the best and brightest talent in the market


• Participate on interview team for leadership positions

Employee Experience

• Lead all Employee related matters across MVM in collaboration with MVM Leadership and Corporate Counsel


• Ensure HR team is available to assist and guide operational teams and employees on all employment relations matters


• Provide training for management on all employment related material including but not limited to; employment laws, employee coaching, company recruiting and hiring procedures

Job Qualifications

• Bachelor’s degree in Business Related field with HR Certification and/or master’s degree preferred


• 10+ years of experience in managing the human resource function of a mid-sized, multi-location company with hourly and salaried employees.  Experience with Service Contract Act a plus.


• Expertise in leading unbiased, complex internal investigations.


• Demonstrated negotiation and influencing skills


• Proficiency in enterprise wide HRIS systems, Workday preferred, and strong Microsoft Office skills in Word, Excel, PowerPoint


• Spanish bi-lingual preferred, though not required


• Well-grounded in modern recruitment tools & techniques and proficient in both Federal and State employment law


• Detail oriented and good organizational skills


• Skilled in both oral and written communications


• Creative and innovative with the ability to adapt style to match audience

For more information about the company please visit our website at www.mvminc.com

MVM is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class.