Claims Supervisor at Computershare in Louisville, Kentucky

Job Description:

We have a unique opportunity for someone to contribute their talents and strengths as a Claims Supervisor
A COMPANY TO BE PROUD OF
At Computershare we invite you to share our vision and commitment to excellence in everything that we do. Our 12,000 people around the globe are entrepreneurial and innovative, serving 16,000 clients and customers with precision and reliability because they count on us to deliver, every time .
Computershare (ASX: CPU) is a global market leader in transfer agency and share registration, employee equity plans, mortgage servicing, proxy solicitation and stakeholder communications. We also specialize in corporate trust, bankruptcy, class action and utility administration, and a range of other diversified financial and governance services.

Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world's leading organizations use us to streamline and maximize the value of relationships with their investors, employees, creditors and customers.
Computershare is represented in all major financial markets and has over 12,000 employees worldwide.

DIVERSITY IS A STRENGTH
Across our global team, we see diversity as a source of strength. The more perspectives we have, the better equipped we'll be to meet the demands of our diverse global customer base. We want every person who joins out team, every customer and every supplier to feel welcome. We are an Equal Opportunity Employer and believe in equality for everyone, regardless of age, national or ethnic origin, sex, gender identity or expression, race, color, religion, disability, sexual orientation, protected veteran status or other characteristics protected be applicable law. That applies throughout our company, around the world with no exceptions, regardless of differences. We will hire, develop, reward, promote and retain people purely on the basis of their talents, commitment, potential and the results they achieve. We will work hard to make sure everyone is included within our organization, removing barriers and obstacles to give everyone an equal opportunity to succeed.
OUR VALUES
Our key values - Certainty, Ingenuity and Advantage - drive everything we do: you can count on us to deliver with precision and reliability, every time. We look beyond today's problems to find tomorrow's solutions, focusing on finding new and better way to unlock your competitive edge and help you achieve your business goals .
A ROLE YOU WILL LOVE
Review and recommend the eligibility of specific claims for payment. Under the direction of the Manager, This position provides overall day-to-day supervision of Claims Analysts, including the training and assignment of tasked to clear claim exceptions. Candidate is also responsible for seamless communication, coordination, and execution of processing requirements with Case Management Teams. Other tasks can include Distribution and Post Distribution review of late claims and return check reconciliation with Accounting.

Primary Accountabilities

• Manage the team and other resources to meet case processing timeframes and productivity targets.
  
  
• Direct all forms of claim review as necessary
  
  
• Assignment of specific processing tasks to clear claim exceptions
  
  
• Periodically review or check the quality of the work performed by the Claims Analysts to ensure their work is done correctly and within standards.
  
  
• Manage the timely ad-hoc processing of all Late Claims.
  
  
• Identify tactics for reducing risk in the claim evaluation process.
  
  
• Communicate and/or review all case processing requirements with the analysis team.
  
  

WHAT WE NEED FROM YOU
Required:

• Intermediate knowledge of standard Microsoft software; WORD, OUTLOOK & EXCEL
  
  

Preferred:

• Advanced Microsoft EXCEL and Intermediate ACCESS or SQL
  
  

KEY QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience

• Associate's degree (A. A.) or equivalent from two-year College or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience.
  
  

Required:

• Working knowledge of financial products (e.g. stocks, bonds& options)
  
  

Preferred:

• Ability to comprehend, explain and apply courts approved, complex Plans of Allocation
  
  
• One to three years of previous management experience .
  
  

Travel Required
It is expected that this position may include travel up to 10% of the time. This is subject to change based on many factors, including business needs.

Language Ability
Ability to read/analyze/interpret business periodicals/ journals/technical procedures/gov. regulations; write reports/business correspondence/procedure manuals; effectively present information/respond to questions from managers/clients/customers/public .

Mathematical Ability
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the environment is typical of an open office environment.
  Physical Demands
  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

REWARDS AS UNIQUE AS YOU

• A choice medical insurance plans designed to meet your needs
• Dental & Vision insurance
• Life & Disability insurance
• Flexible spending and health savings accounts
• Employee Stock Purchase Plan
• Paid time off - You'll accrue 3 weeks your first year!
• Nine Holidays
• $1,000 Employee Referral Program
• Wellness programs
• Matching 401(k)
• Tuition Reimbursement
• Banking and investments plans
• Rewards and recognition programs
• Employee discounts for wellness, auto & homeowners insurance, wireless service and more...

To learn more, visit us at www.computershare.com/mycareer .
Your career is waiting.
Computershare is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

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