This job listing has expired and the position may no longer be open for hire.

Front Office Clerk - Part Time at Cook Family Health Center in Bloomington, Indiana

Posted in General Business 30+ days ago.

Type: Part-Time




Job Description:

Front Office Clerk - Part Time

Posting Date 24 hours ago (2/24/2021 7:18 PM)

Requisition ID 2021-8618 Job Location(s) Bloomington IN United States Position Type Part Time Company Cook Family Health Center Category Administrative/Clerical

Overview

The Front Office Clerk serves as the first point of contact, greeting patients and following check in/out procedures for the Cook Family Health Center, the primary care medical practice operated for Cook Group company employees and their families.

Cook Family Health Center offers you:


  • Quarterly bonuses

  • 16 - 20 hours a week

  • Retirement plan contributions

  • Clean and safe facility

  • Friendly, supportive teams

Responsibilities

  • Answer phones and processes calls following office guidelines

  • Obtain, review, and update patient information

  • Maintains Security by following procedures

  • Issue confidentiality and privacy agreements to visitors

  • Scan all demographic paper for patients

  • Insurance verification

  • Schedule patient appointments

  • Contact patients to remind of future appointments

  • Collect patients co-payments and outstanding balances

  • Day-end reconciliation duties

  • Must maintain confidentiality at all times


  • Must work and interact effectively and professionally with and for others
    throughout various levels

  • Maintain regular and punctual attendance

  • Must maintain company quality and quantity standards

  • Must have effective oral and written communication skills

  • Excellent problem solving skills and ability to work in collaborative and
    independent work situations and environments with minimal supervision.

  • Must strictly adhere to the Cook Clinic Employee Manual, Cook Code of Conduct, Cook Electronic Information Policy, HIPAA & OSHA regulations

    Qualifications



  • High School Diploma or equivalent required


  • 1-2 years experience in medical office environment

  • Previous multi-line phone & customer service experience required

  • Microsoft Office suite (Word, Excel, Outlook) experience required

    Physical Requirements:



  • Works under general office environmental conditions

  • Sitting for extended periods of time, utilizes close visual acuity for
    working with computers, etc.

  • Occasionally required to stand; walk and stoop, kneel or crouch

  • Able to lift 20+ pounds occasionally

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    "We are proud to be an equal employment opportunity employer for minorities, women, protected veterans, disabled individuals, and any other protected class."Cook will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state/province and local law.







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