At Intrado, highly skilled employees are dedicated to serving our mission - to help save lives! Intrado is the pre-eminent provider of 9-1-1 technology solutions for traditional phone companies, wireless carriers, satellite and cable operators, VoIP service providers, and public safety and government agencies. Public safety answering points (PSAPs) across the U.S. and Canada rely on Intrado for accurate, state of the art 9-1-1 voice, data and call handling equipment support. Intrado has the innovative network and extensive portfolio of advanced 9-1-1 services to meet public safety needs today and in the future. Combined with a staff of experienced public safety experts, Intrado is unrivaled in its ability to deliver further advancements, and continues to lead the transformation of emergency communications.
You want to help save lives. So do we. At Intrado, we know why your work matters. We understand why you do what you do. We currently have openings for 9-1-1 Call Takers in our 24x7 Emergency Relay Call Center in full view of the Rocky Mountains in beautiful Colorado. The core focus of this position will be responsible for receiving calls in the 24-hour/7-day-per-week Emergency Call Relay Center (ECRC) from citizens for emergency and non-emergency issues.
Experience •One-year experience in emergency services dispatching in a 9-1-1 center or similar environment required. •24/7 on call experience preferred.
Other •Basic knowledge of MS Outlook, Excel, Word, and PowerPoint required. •May be required to work varying shifts. •Bilingual in English and Spanish (skill may or may not be required dependent upon position that is open).
•Hiring pay rate starts at $24.04 per hour and will be dependent on experience, education, skills and abilities of the applicant. This position has potential to recieve shift differential dependent upon scheduled hours.
In addition to a compensation plan commensurate with this role, Intrado offers a comprehensive benefits package, including but not limited to medical, dental, vision, life and disability coverage, tuition reimbursement, employee discounts, 401(k) retirement plan with company match, and flexible spending accounts
Employee recognition & team award program Flexible schedule and telecommuting (based on biz needs) Relaxed dress code DevelopU - training opportunities for career growth and personal development through online learning with more than 31,000 learning items Strong commitment to safety and security for our work environment and data Opportunity to serve the greater good through our Caring About People (CAP) program Fast, friendly help in Corporate Services for internal printing needs Modern, clean and airy workspaces Team building activities Bright, clean, well-maintained Fitness Center with a variety of workout equipment and locker rooms available 24X7! Dry Cleaning drop-off and pick-up, which is competitively priced and super convenient Short order cooks in the café ready to create a BLT-on-whole-wheat-no-mayo on a moment's notice Free soda, coffee, tea, hot chocolate Local Toastmasters Club LoFT - Centralized game room to use during breaks! Great free parking - safe, well-lit and plenty of space Amazing landscaping including bunnies!
Applications will be accepted through 2/8/2021. Equal Employment Opportunity/Veterans/Disabled
PLEASE NOTE: •Intrado has strict background check requirements both pre-employment and throughout employment. •Depending upon the position and/or access required, applicants and personnel may be required to successfully complete additional background checks including, but not limited to customer background checks, Criminal Justice Information Services certification, and criminal history check, fingerprinting and training. •The company also runs a motor vehicle record check as part of the background check process. •The Company conducts pre-employment drug screening and periodic screening during employment. •Marijuana remains an illegal drug under Federal law. We have Federal contracts that require us to be compliant with the Federal Drug Free Workplace Act. •Intrado is a tobacco-free workplace.