Pool & Beach Attendant at Surf & Sand Resort, Laguna Beach in Laguna Beach, California

Job Description:

Surf & Sand Resort, Laguna Beach is proudly a part of JC Resorts, a proven leader in the management and operation of golf and resort properties since 1971. We are located directly on the beach in the heart of Laguna and have been part of the local history since 1948. We are looking for passionate individuals, empowered to create wow moments and lasting memories for every guest, every time. As a family owned business, we treat people like lifelong friends and believe in the personal touch.

In addition to working in the most beautiful oceanfront location in Laguna, we offer competitive and progressive benefits including complimentary meals.

Join our team of friendly, engaging, professionals who love the Hospitality Industry and want to share it with our guests.

The POOL & BEACH ATTENDANT is responsible for providing efficient and professional pool-side service to hotel guests.

ESSENTIAL DUTIES, include but not limited to:

• To understand and respond to all guest needs and requests in a timely and professional manner, deferring to the Pool and Beach Manager, when necessary to ensure customer satisfaction.


• To extend a courteous, friendly, and professional greeting to guests as they arrive, and to thank them as they depart.


• To make the Pool and Beach Manager aware of all guest comments and complaints.


• To be thoroughly familiar with the menus, service standards, and procedures.


• To follow specified procedures to provide prompt, efficient, and gracious customer service to hotel guests by the pool and beach.


• To follow specified procedures to properly set-up pool and beach stations and perform side work, on a daily basis.


• To ensure the cleanliness and condition of all glasses, dishes, and utensils used in pool-side service.


• To keep the pool and beach areas clear of used glasses, dishes, utensils, and towels at all times.


• To set up beach with chairs, umbrellas and towels and to ensure that guests are provided with clean towels and ice water, as needed.

JOB KNOWLEDGE & EDUCATIONAL LEVEL: High school diploma or equivalent required. English fluency required. Must be familiar with California liquor laws.

SKILLS AND APTITUDES: Detail oriented. Organized and efficient. Learns quickly. Safety minded. High quality standards for production and service. Diplomatic and calm. Strong verbal communications skills. Courteous, friendly, and professional manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable.

PHYSICAL DEMANDS: Stands and walks moderate to long distances throughout shift. Constantly required to handle and move objects weighing up to 40 lbs. over moderate to long distances. Bends, stoops, pushes, and lifts to perform routine job tasks. Must be able to work well under pressure. Frequent use of stairs, daily.

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodation related to applying for employment at our company, please contact us at 855-318-8947 and/or email us at accessibility@jcresorts.com

JC Resorts is an equal opportunity employer committed to hiring a diverse workforce and maintaining an inclusive culture.   All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Surf & Sand Resort is recognized as one of Condé Nast Traveler Readers' Choice Awards, Top Resorts in Southern California, one of Travel + Leisure’s World’s Best, is a member of Preferred Hotels and Resorts and has held the AAA Four Diamond rating for over 20 years.

Surf & Sand Resort | 1555 South Coast Highway | Laguna Beach, CA 92651

www.surfandsandresort.com                           HR direct line: (949) 376-2764 

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