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Sr Manager Employee Communications at Dexcom in San Diego, California

Posted in General Business 30+ days ago.

Type: Full-Time

Job Description:

About Dexcom:

Founded in 1999, Dexcom, Inc. provides continuous glucose monitoring technology to help patients and their clinicians better manage diabetes. Since our inception, we have focused on better outcomes for patients, caregivers, and clinicians by delivering solutions for people with diabetes - while empowering our community to take control of diabetes.

Position Summary:

Our Employee Communications team requires a full-time, seasoned professional to develop and execute a scalable approach to leadership and internal communication to and within priority areas of the business.

For a creative writer, strategic thinker, and effective communicator who thrives in an ever-changing environment, this role offers a wealth of autonomy and opportunity for growth.

The successful candidate will be collegial, data-driven, and business-minded-equally comfortable and effective when working autonomously as well as within a team-with proven experience in delivering targeted communication programs that drive employee alignment, engagement, and performance.

Essential Duties and Responsibilities:

  • Serve as a communications business partner to key functions to ensure that communication efforts are integrated and aligned, to create and execute change management plans, to facilitate a clear and consistent articulation of business strategy and joint objectives, and to role model communication best practice and collaboration across the organization.

  • With the Senior Director of Employee Communication, design a creative approach to communicating to drive outcomes; ensure objectives are clearly articulated and integrated across Dexcom's global teams and functions.

  • Provide communications counsel, planning and execution for leaders in human resources, IT other enabling functions in particular, and other business leaders in general, as dictated by business priorities and objectives.

  • Develop and disseminate compelling content, measure effectiveness, and drive for continual improvement. Distill large amounts of complex information into simple, compelling, and repeatable messages.

  • Execute a balanced cadence of broadcast and interpersonal communication across business areas, including email distribution, organizational updates, program initiatives, intranet publishing, town hall meetings, etc.

  • Cultivate honest and transparent communication among senior leaders, mid-level managers, and front-line employees, and partner with leadership and HR to shape culture within and beyond business areas.

  • Develop and distribute communication capacity and capability across the organization through training and guidance for people leaders and by harnessing a network of communicators.

  • Meaningfully contribute to the overall effectiveness and impact of Employee Communication.

Required Qualifications:

  • A bachelor's degree or higher and eight or more years of relevant communications experience

  • A problem-solving and growth-oriented mindset, and the demonstrated ability to prioritize and re-prioritize wisely

  • Strong business acumen, excellent networking and relationship-building skills, and the confidence to effectively interact with various levels of business leadership

  • Excellent leadership, communication, presentation, diplomacy, and project management skills

  • A proven ability to understand, simplify, and effectively communicate complex information

  • Self-direction, and the capacity to influence with or without authority and earn leadership buy-in

  • Proficiency with relevant communication platforms

Experience and Education Requirements:

  • Typically requires a Bachelor's degree and a minimum of 13+ years of related experience. At this level a graduate degree may be expected with 6 years of related experience.

Travel Required:

  • Up to 25%

Functional Description: Professional Individual Contributor

Writes, edits, reviews and oversees release of internal communication documents and programs that support the organization. Edits and enhances internal communication materials, including intranet, newsletters, emails/memos, webcasts and speeches. Reviews and edits essential internal communications prior to dissemination to ensure accuracy, clarity, and appropriateness. Ensures a "corporate voice" permeates messaging to employees and stakeholders. Coordinates internal communication efforts with those provided by others who focus on external communications (i.e., marketing communications, investor relations). Works closely with executive management team and departments to keep abreast of company developments and trends. May assist with the development and implementation of new and existing communication vehicles.

Functional/Business Knowledge:

  • Provides expertise and advice to guide the activities of a project. Generally has an advanced level of expertise and is capable of working on any project that would typically arise in the function. Viewed as expert in the field within the Major Function.

  • Provides insight in the development of functional objectives utilizing broad expertise and knowledge.


  • Works independently on significant and unique issues where analysis of situations or data requires an evaluation of intangibles.

  • May develop new approaches and applications of programs or systems to lead processes in new direction.


  • Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results.

  • Demonstrates independent decision making and use of good judgment.

  • Acts independently to determine methods and procedures on new or special assignments.

  • May oversee the activities of others.

Language Skills: Must be able to communicate effectively in English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to perform the following Physical Activity: Standing, walking, sitting, using hands, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, talk or hear, taste or smell. May be required to lift 0 lbs. to over 100 lbs.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be exposed to the following environmental conditions: Wet or humid conditions, work near moving parts, work in high - precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, extreme heat (non-weather), extreme cold (non-weather), risk of electric shock, work with explosives, risk of radiation, vibration. The noise level in this work environment can range from quiet to very loud.

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.