Senior Scrum Master at JPMorgan Chase Bank, N.A. in Houston, Texas

Job Description:

As a Scrum Master, you'll act as a servant leader for your team(s) by facilitating clear communication to management and to the team. Our Scrum Masters are open, approachable, collaborative, and enjoy working with passionate people. They're proactive in solving problems to help their team(s) succeed. The Scrum Master drives Agile and Lean frameworks that result in quality product delivery and continuous improvement. They embrace agility as a practice. The Scrum Master is responsible for removing impediments that hinder the team from reaching their goals and has a flexible approach that enables the team to rapidly respond to changes.

Our culture of diversity, intellectual curiosity, and problem solving is essential to our success. We bring people together with a wide variety of backgrounds, experiences, and perspectives. We support teamwork, thinking big, and taking risks in a blame-free environment. We promote self-direction to work on relevant projects, while building an environment that provides support and mentorship needed to learn and grow. We're excited to see what you'll bring to our team.

Responsibilities:

• Work with the Product Owner to align teams with the product vision, sprint goals, and other necessary information
• Coach Product Owners in creation and maintenance of the product backlog, including empirical planning
• Facilitate daily scrum, sprint planning, sprint demo and retrospectives
• Forecast the numbers of deliverables possible in an iteration
• Leverage estimation and planning techniques to create useful, reliable and practical plans for software development projects
• Create an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts
• Champion continuous improvement activities to reduce waste and increase productivity; coach organization to conduct continuous improvement events
• Communicate organizational impediments to leadership; clear impediments for the team
• Shield team from outside distractions and interferences
• Embrace the concept of continuous learning and instill the same in the team(s)
• Appreciate the depths of Lean and Agile practices and principles, help teams appreciate them
• Teach systems thinking and servant leadership
• Bring ideas from professional facilitation, coaching, conflict management, mediation and so on to help the team become a high-performance team
• Facilitate groups and coach multiple teams across the product

This role requires a wide variety of strengths and capabilities, including:

• BS/BA degree or equivalent experience
• Expertise with Agile and Scrum frameworks and their application in a product development and delivery organization
• Ability to coach and mentor
• Ability to collaborate with and influence people at various levels
• Sound understanding of Scaling framework such as LeSS and various other Agile frameworks such as Kanban, XP
• Ability to leverage skills from coaching, facilitation, conflict resolution and more to serve the team(s)
• Possess an executive presence and ability to coach multiple teams across the product
• Knowledge of industry-wide technology strategies
• Ability to leverage capabilities across the firm to solve local problems
• 8+ years of experience
• Strong familiarity and adherence to core Agile methodologies, values, metrics and principles
• Knowledge of Agile techniques, such as User Stories, Continuous Integration, ATDD, TDD, Continuous Testing, Pairing, Automated Testing, Agile Games
• Experience as a practicing Scrum Master driving multiple scrum teams
• Exposure to SDLC life cycle and modern engineering practices like Unit Test-Driven Development, CI/CD processes, Release Governance etc.

Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You'll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.

When you work at JPMorgan Chase & Co., you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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