Senior Training and Education Program Manager, Cardiovascular Innovations - Remote (USA) at Medtronic in Miami, Florida

Job Description:

Careers that Change Lives

Career growth and development is about learning and stretching yourself to grow your expertise and navigate your career. Medtronic offers award-winning programs to accelerate your development and growth. Our size, scope and market leadership give you the chance to explore career opportunities -and grow as we grow.

A Day in the Life

The Senior Training and Education Program Manager contributes to the development and execution of programs to enhance field leadership and selling skills. This role's impact can extend far by way of enriching career growth and influence selling strategy across all operating units within the Cardiovascular business unit.

You can expect to collaborate across the functional areas of sales leadership, marketing, clinical training, external vendors, and the Americas Sales Performance Academy. This role's common functions include annual planning, strategic training requests, course development, and course facilitation. This position offers an opportunity to bring your unique experience and collaborative skills to the forefront of our US sales teams.

Responsibilities may include the following and other duties may be assigned.

• Responsible for planning, initiating, monitoring, tracking and/or prioritizing sales and marketing support projects and process improvement initiatives and facilitate successful, on-time and within budget execution.
• Sets clear direction and management that aligns with defined practices and policies and enhances the organization's support function necessary to meet established sales or market share targets.
• Interacts and works closely with other departments, such as not limited to Sales, Marketing, & Global Comms & Corp Marketing to ensure adequate support to the sales and marketing functions.
• Directs day to day activities for multiple work-stream teams through managing project plans, resourcing, status reporting, resolving issues, identifying project risks and accountability for deliverables across multiple functional organizations.
• Establishes meaningful metrics.
• Responsible for project performance, risk management, administration, financial management, budgeting and issue resolution.
• Work with sales leaders to assess current and expected leadership development needs for existing and future sales managers.
• Work directly with service team leaders to assess current and expected needs for clinical specialists and technical field engineers.
• A primary objective will be to work within the sales performance academy to meet the needs of the field teams, however at times it may be required to seek and/or maintain external vendor relationships.
• Building and execute annual plans to meet the assessed training and development needs of the field sales and sales leadership teams in a timely fashion.
• Acting as a point of contact to match existing resources to field sales needs.
• Facilitate up to 4-5 in-person or virtual sales training courses per month.
• Maintain a close relationship with field HR partner; align training with talent planning; meet or exceed organizational objectives for diversity and inclusion.
• Develop and implement a robust system to measure training efficacy, satisfaction, and impact. These key performance indicators must align with the overall sales performance academy objectives and will serve as in indication of success. Coordinate with Sales Performance Analytics Manager on monthly dashboard.
• Work closely with our project coordinator to determine the number of course offerings, set course dates, deliver field communications, monitor registration, meet budget needs, ensure completion of attendee course pre-work, and maintain a high attendance rate.
• Create a well-defined post course follow-up process that ensures training concepts are reinforced and attendees put what they've learned into practice.
• Collaborate with OU clinical training teams to help deliver new hire sales training.
• Collaborate with OU marketing teams to create synergies between course content and marketing/sales messaging.
• Contribute to a culture of excellence and continuous improvement and repeatable success.
• Maintain awareness of emerging trends in adult learning and virtual education tools.
• Align development offerings and course content with the mission and strategic narrative of Medtronic.
• Align to the Sales Performance Academy and Commercial Capabilities pan-Medtronic vision.

Must Have: Minimum Requirements

• Bachelors degree required
• Minimum of 7 years of Medical Device Sales/Service, Adult Learning, or a Program leadership experience, or advanced degree with a minimum of 5 years Medical Device Sales/Service, Adult Learning, or a Program leadership experience

• Masters degree or (adult education certification?)
• 10 or more years experience in Medical Device Sales/Service, Adult Learning, or a Program leadership role
• Project management experience
• Ability to facilitate early morning/late evening training courses
• Experience with influence management and working across multi-functional teams.
• Medtronic Experience - preferably in the Cardiac and Vascular Group businesses
• Demonstrated ability to develop and maintain strong relationships with key internal functional representatives
• Ability to travel domestically 30%

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

Additional Information

• Posting Date: Mar 1, 2021
• Travel: Yes, < 50 % of the Time