Posted in Other 30+ days ago.
Mechanics Bank is looking for a 35 hr/week Customer Service Representative for the Salinas Main Branch.
What you will do:
*Accepts, verifies, and processes basic to more complex client transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, payments, transfers, etc.
*Processes transactions submitted through other channels, including night-drop, bank-by-mail, ATM, etc.
*Assists customers with check orders; balancing their accounts; safe deposit openings, closing, and transactional use.
*Represents the Bank and its products and services with pride and enthusiasm. Senses and responds to customer needs. Identifies and pursues new or related customer opportunities.
*Contributes to a cooperative and positive working atmosphere. Is flexible, responsive, and assists co-workers in the attainment of the Bank's objectives with a focus on the needs of the customer.
*Provides administrative assistance to the office.
*Performs other duties as assigned.
Who you are:
*Basic knowledge of Bank's products.
*Excellent ability to handle cash, including accurate counting. Ability to balance accounts, including accurate record-keeping.
*Excellent attention to detail
*Excellent interpersonal skills and customer service.
*Ability to handle and defuse situations involving frustrated customers through problem resolution and determine resources to resolve issues/concerns.
*Ability to work as a team member to ensure good coverage and customer service.
*Entry level position
*Customer Service, cash handling, retail and/or restaurant experience preferred but not required.
*Minimum High School Degree