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Manager, Center Strategy Operations at Bright Horizons Children's Centers in Newton, Massachusetts

Posted in Other 30+ days ago.

Job Description:

Primary Purpose

The Manager, Center Strategy & Operations will support the Center Operations leadership team in driving key strategic initiatives to support business operations and strategic goals. This is an individual contributor role that is involved in strategic decision-making that has a significant impact in the success of the overall center business for the company. This dynamic role will serve as an in-house consultant, supporting both planning activities and strategic projects across the Center Operations organization. This position will report to the VP, Chief of Staff for North America Center Operations, and be a key contributor to the transformation agenda of the COO for North America Center Operations.

Essential Functions/Responsibilities

  • Support business strategy coordination and planning activities across the center operations organization

  • Drive data and insights-driven decision making across the center operations business

  • Lead financial modeling and business case development for key strategic initiatives and any ad-hoc needs at the request of the COO

  • Summarize KPIs and updates for Center Operations in strategic presentation materials for Executive Committee and Board of Directors

  • Manage workstreams and projects that impact Center Operations.

  • Identify opportunities to optimize and streamline processes within the Center Operations support functions

  • Track programs, projects, and initiatives impacting Center Operations

Decision Making

Receives limited direction and exercises independent judgement within the scope of their role


Regularly required to influence cross-functional teams



Job Requirements - Education/Experience


Required: Bachelor's Degree


Required: 4 years business experience, with experience in management consulting strongly preferred

Additional Job Requirements

  • Analytical and strategic problem-solving capabilities in finance and business subjects

  • Excellent communication and presentation skills

  • Ability to interact at all levels of the organization

  • Experience with business case development, financial modeling, roadmap creation, and operating model design

  • Proven ability to manage multiple functions and establish positive relationships at all levels and across all departments

  • Highly proficient in Excel and Powerpoint; Microsoft Project or other project management tools a plus

  • Demonstrated exceptional organizational skills with the ability to handle multiple tasks with a sense of urgency are required.

  • Position is based in Newton, MA


Contact us at or 855-877-6866

Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO - English and EEO - Spanish along with information on the Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or Determinations on requests for reasonable accommodation will be made on a case-by-case basis.