The primary function is to take ownership of the error free completion of the entire weekly pay/bill cycle to include:
Invoicing all customers, based on customers' billing cycle, for all hours worked and all other revenue including travel, bonus, and housing subsidies
Accurate and timely processing of all adjustments (debits and credits), initiated by either external (client-related) or internal (Shared Services) requests
Timely research and resolution of all billing inquiries to the assigned mailboxes utilizing the highest level of customer service
Provide accurate processing of all timesheet adjustments
Ensure accurate completion of all special billing for appropriate clients, including maintaining exception billing list for designated customers
Become familiar with the processing of other types of invoicing as needed (i.e. Fee based billing, RPO or Perm Placement)
Responsible to maintain all necessary documentation for processing cycle; included but not limited to emailed invoices, reports, etc.
Perform all necessary SOX and Internal Key Controls
Audit all timesheet and expenses
Responsible for distribution of all invoices in accordance with customer requests
All other duties as assigned with or without accommodation
Knowledge and understanding of timecard system used by Payroll and its impact on client billing. Ability to use this knowledge in research
Ability to run and analyze Peoplesoft bill queries for research and inquiries
Develop working knowledge of billing and reconciliations for Third Party Systems, i.e. Shiftwise, B4 Health, etc.
Manage billing updates in Third party system and internal billing system as required
Maintain current and accurate customer information such as contacts, addresses, and purchase orders, cost centers, invoice format requested by the customer etc.