About Working at Commerce Wouldn't it be great to build your career at a bank that's known for helping people with their financial challenges? That's exactly what you'd be doing when you join the team at Commerce Bank. We're looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You'd be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.
No wonder we've been an industry leader for over 150 years and have developed a reputation as a great place to work in the financial services world. If you'd like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We're always looking for the best and brightest.
Job Category: Grade 05 ---------------------------------------------------------------------- Location: 17601 E US Highway 24, Independence, Missouri 64056 ----------------------------------------------------------------------
Job Expectations: ABOUT THIS JOB
Our Personal Bankers are personable, goal-oriented, and have a passion for helping our customers improve their financial health. As a Personal Banker, you'll gain valuable insight into banking and finance, while helping customers with their daily financial challenges. If this sounds like a fit for you, we're looking for a new Personal Banker to join our team at our 24 Highway location.
Personal Bankers are the key ambassadors of the Commerce Bank brand. In this retail banking role, you will develop and maintain long lasting relationships with not only your customers, but with your co-workers and other lines of business within Commerce. As a Personal Banker, your goal is to uncover the financial needs of each customer and educate them on solutions to address those needs.
As a Personal Banker, you'll: • Receive the tools, resources, and training you need to be successful. • Educate customers on a variety of retail products and digital solutions that enhance the customer experience. • Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements. • Actively listen to our customers so you can make appropriate recommendations that match their needs. • Establish relationships with internal departments and refer customers to bank specialists when complex financial needs are identified. • Interact with customers both in person and through proactive phone calls to ensure we are meeting their financial needs. • Be able to earn more than your base pay through our quarterly incentive program.
Education: • High School diploma (or equivalent) is required
Preferred applicants will have: • One or more years of experience in a sales position, preferably in the financial services industry • Experience working in an environment with individual and team goals • Outstanding interpersonal skills with the ability to quickly connect with customers • Excellent customer service skills • Great communication skills - verbally, in writing, and how you personally present yourself • High attention to detail and accuracy • Strong PC skills • Effective organizational skills • Ability to work most Saturdays
For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you'll be asked to authorize that report.
Position may be filled as a Personal Banker I or a Personal Banker II, depending on experience and education. As a Personal Banker II you will also be subject to National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008. Incumbents in this position will be required to register and ongoing employment is contingent upon meeting all requirements. Time Type: Full time